why do I have to enter my 1st and last name when I login?

Discus and support why do I have to enter my 1st and last name when I login? in XBoX on Consoles to solve the problem; When I select my account to login, I get prompted to enter my first name and last name. Any ideas about what's going on here?... Discussion in 'XBoX on Consoles' started by ThrakazogXVI, Jan 30, 2015.

  1. ThrakazogXVI
    ThrakazogXVI Guest

    why do I have to enter my 1st and last name when I login?


    When I select my account to login, I get prompted to enter my first name and last name. Any ideas about what's going on here?

    :)
     
    ThrakazogXVI, Jan 30, 2015
    #1
  2. i cannot bing my credit card to my xbox account

    i cannot bing my credit card to my xbox account

    Why?!

    Also on your web page where i start bind the card i see

    Input first name, last name, middle name - on my credit card i see only first name and last name and no middle name

    Which middle name i need enter to this field?
     
    anna korchagina, Jan 30, 2015
    #2
  3. Xbox one "real name"

    Why was I FORCED to enter my real name?

    Why does my xbox now have my name plastered everywhere?

    Why can't i remove this?
     
    ScottyDoo 560, Jan 30, 2015
    #3
  4. why do I have to enter my 1st and last name when I login?

    Same problem here. I entered my gamertag as my first and last name, and then it wanted my birthdate. I backed out after that and did not enter that information. I should not have to enter my personal information to sign in to xbox live.
     
    AngryMallNinja, Jan 30, 2015
    #4
  5. MarkyB916
    MarkyB916 Guest
    I'm getting the same issue. What's bothering me is it's asking for the same info when I'm trying to play Assassins Creed Black Flag. I don't enter the info and it says I can't save progress. No info from Microsoft either.What's going on ?
     
    MarkyB916, Jan 30, 2015
    #5
  6. Got the same request, from what I've read its a security update for older accounts. i just put in a shortened version of my first name and a couple random letters for last name did not request DOB. Working fine.
     
    I MajorAssman I, Jan 31, 2015
    #6
  7. joseWBYCT
    joseWBYCT Guest
    Same here. Just signed in this morning, and usually the system chimes once in one tone while a loading icon spins in the center of the screen then produces a second, different chime once I have been properly signed in. This time, it chimed 2-3 times while
    repeating the loading icon, then went to an alphanumeric text interface, asking for my first name (something to the effect of "that is familiar to friends and family") and the asked for my last name. No other explanation was given as to why this information
    was required. Upon providing this personal info. , I was then signed in but friends list and activities are down. This is odd. Would appreciate an official response from a Microsoft representative. I am very weary when it comes to providing personal information
    when I am normally not required to do so...
     
    joseWBYCT, Jan 31, 2015
    #7
  8. MarkyB916
    MarkyB916 Guest

    why do I have to enter my 1st and last name when I login?

    Have just installed AC Unity and now I can't even play the game without entering this information. I don not want to enter my personal information, can I just leave the fields blank and press enter ? Does anyone know if Microsoft have responded to this issue
    yet ?
     
    MarkyB916, Jan 31, 2015
    #8
  9. Doggydaddyx
    Doggydaddyx Guest
    Yes I can't find whether this is a normal security challenge, so I'm very hesitant to put in personal information without knowing if it is really Microsoft asking for it. What is going on here and why can't we get a response?
     
    Doggydaddyx, Jan 31, 2015
    #9
  10. I just finished a chat session with a xbox/microsoft representative regarding the request for personal information issue. She indicated that the problem is on their end. I asked if I should not enter my personal information and just wait for resolution,
    and was told - yes. Thus, do not enter your personal information, and we will all have to simply wait for Microsoft to resolve this issue.
     
    AngryMallNinja, Oct 31, 2018
    #10
  11. MarkyB916 Win User

    why do I have to enter my 1st and last name when I login?

    Have just installed AC Unity and now I can't even play the game without entering this information. I don not want to enter my personal information, can I just leave the fields blank and press enter ? Does anyone know if Microsoft have responded to this issue
    yet ?
  12. AngryMallNinja Win User

    why do I have to enter my 1st and last name when I login?

    Same problem here. I entered my gamertag as my first and last name, and then it wanted my birthdate. I backed out after that and did not enter that information. I should not have to enter my personal information to sign in to xbox live.
  13. joseWBYCT Win User

    why do I have to enter my 1st and last name when I login?

    Same here. Just signed in this morning, and usually the system chimes once in one tone while a loading icon spins in the center of the screen then produces a second, different chime once I have been properly signed in. This time, it chimed 2-3 times while
    repeating the loading icon, then went to an alphanumeric text interface, asking for my first name (something to the effect of "that is familiar to friends and family") and the asked for my last name. No other explanation was given as to why this information
    was required. Upon providing this personal info. , I was then signed in but friends list and activities are down. This is odd. Would appreciate an official response from a Microsoft representative. I am very weary when it comes to providing personal information
    when I am normally not required to do so...
  14. AngryMallNinja Win User

    why do I have to enter my 1st and last name when I login?

    I just finished a chat session with a xbox/microsoft representative regarding the request for personal information issue. She indicated that the problem is on their end. I asked if I should not enter my personal information and just wait for resolution,
    and was told - yes. Thus, do not enter your personal information, and we will all have to simply wait for Microsoft to resolve this issue.
  15. Doggydaddyx Win User

    why do I have to enter my 1st and last name when I login?

    Yes I can't find whether this is a normal security challenge, so I'm very hesitant to put in personal information without knowing if it is really Microsoft asking for it. What is going on here and why can't we get a response?
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why do I have to enter my 1st and last name when I login?

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