Why do I have an age restriction on my Xbox PC game pass, but didn't have one on Console?

Discus and support Why do I have an age restriction on my Xbox PC game pass, but didn't have one on Console? in XBoX Games and Apps to solve the problem; I recently built a PC, so I downloaded the Xbox app and got the PC game pass. When trying to download State of Decay 2, I got a message that said that... Discussion in 'XBoX Games and Apps' started by AshleyNicole96, Mar 20, 2022.

  1. Why do I have an age restriction on my Xbox PC game pass, but didn't have one on Console?


    I recently built a PC, so I downloaded the Xbox app and got the PC game pass. When trying to download State of Decay 2, I got a message that said that I have an age restriction and needed to have an adult sign in to complete the download. I'm 26...

    I have this game downloaded on the Console Game Pass no problem. I'm also the only person on my microsoft account.

    I have tried editing my birthday, logging out of the Xbox app and restarting the computer. That didn't work.

    I'd love some help. I should be able to download any game when I'm literally 26 years old lol.

    Send help.

    :)
     
    AshleyNicole96, Mar 20, 2022
    #1
  2. Francia J. Win User

    Why do I have an age restriction on my Xbox PC game pass, but didn't have one on Console?

    Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

    Kindly check if there is an organizer account linked to yours by signing in to https://account.microsoft.com/family. Once confirmed that there is none reset and repair the Xbox App by following the steps below:

    Settings > Apps & Features > Apps > Search "Xbox" > Advanced Options > Repair > Reset.

    After that try to sign in again on your Xbox App then try to instal an Xbox Game Pass game.
  3. ojackchano Win User

    Why do I have an age restriction on my Xbox PC game pass, but didn't have one on Console?

    Hi ,

    Im confused about instructions but where do I find settings?
  4. SamuelAnsin Win User

    Game Pass App for PC is age locking me from installing a game despite there being no content restrictions for my xbox live account.

    Hey I followed the steps below and everything is set to allow. The Widows store and the Game Pass App on my phone are not applying this age restriction only the Game pass on PC is.
    Thanks
  5. LukeThompson6 Win User

    Xbox Games Pass PC games...

    Thanks!

    I know that some Xbox games have certain restrictions on their software that allows them to run smoothly on the console. One thing that comes to mind is being capped at 30 fps, or having certain settings set to low.

    I am confused as to whether or not the PC game pass has any of these restrictions set on it as it is acquired through the Xbox catalog.

    In other words, are the game licenses the exact same as Steam game licenses, or are they just Xbox game licenses that are ported to the PC pass?
  6. Ibrahim Babar Win User

    I can't download Deep Rock Galactic on pc with the Gamepass (I did check the service library for my region)

    Thank you so much for the response. If that is the case then why was I able to download DESTROY ALL HUMANS, with it also having an age restriction of +16? Also how do I check my age restrictions? My Microsoft account also shows that my age is well over 16 years, unless my Microsoft account is separate from my Xbox account
Thema:

Why do I have an age restriction on my Xbox PC game pass, but didn't have one on Console?

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