Why do I get error message when i play bo6 when launch from xbox app or microsoft but in...

Discus and support Why do I get error message when i play bo6 when launch from xbox app or microsoft but in... in XBoX Games and Apps to solve the problem; error msg keeps popping no matter what pls help me e1ef1bca-f088-4670-9201-0d1a6d413ddc Discussion in 'XBoX Games and Apps' started by Kevin Savaththongdy, Jan 31, 2025 at 2:13 PM.

  1. Why do I get error message when i play bo6 when launch from xbox app or microsoft but in...


    error msg keeps popping no matter what pls help me

    :)
     
    Kevin Savaththongdy, Jan 31, 2025 at 2:13 PM
    #1
  2. Alvaro A- Win User

    Why do I get error message when i play bo6 when launch from xbox app or microsoft but in cloud it seems to work fine why?

    Thank you for the update and sharing the error message. The error message that you're receiving is related to internet connectivity.

    To ensure that your router is not experiencing any issues or bugs that may cause some websites or ports to be inaccessible, please do a power cycle by turning off the device, pulling it out of the power outlet for 50 seconds before turning it back on. Once you regain access to internet, try connecting again.

    If that does not work, try resetting your network settings. To reset network settings on Windows 11, go to Start > Settings > Network & Internet > Advanced network settings > Network reset and then click Reset now to confirm the action.

    If none of the steps worked on your situation, I would recommend that you submit a support ticket directly to Activision. By doing this, we can make sure that your case will be logged, attended and monitored accordingly. Please use this link and login using your Activision account, then click the "Submit a ticket" on the bottom part of the page:

    https://support.activision.com/results-page?g=C...

    Regards,

    Alvaro
  3. Kevin Savaththongdy Win User

    Why do I get error message when i play bo6 when launch from xbox app or microsoft but in cloud it seems to work fine why?


    [​IMG]


    Don't know how to solve this whenever I play on xbox app or microsoft app I get this
  4. Alvaro A- Win User

    Why do I get error message when i play bo6 when launch from xbox app or microsoft but in cloud it seems to work fine why?

    Hi Kevin,

    Thank you for posting in Microsoft Xbox Community. I'm sorry to hear that you're having issues playing Black Ops 6 locally. I understand that it's working in Xbox cloud gaming, this is because games on cloud is rendered on cloud servers. If you can provide the exact error message, that would help.

    Please try the Microsoft Gaming Repair Tool for Xbox App, this tool detects and automatically repairs error found on your system. Please download and install it using this link then run it as administrator.

    https://aka.ms/GamingRepairTool

    For more information about this tool, please visit:

    https://support.xbox.com/help/games-apps/troubl...

    Regards,

    Alvaro
  5. Alvaro A- Win User

    Why do I get error message when i play bo6 when launch from xbox app or microsoft but in cloud it seems to work fine why?

    While you're waiting for the response from Activision, I recommend that you try to verify the integrity of your game files. To verify and repair game files on the Microsoft Xbox App for PC, follow the steps below:

    Open the Microsoft Xbox App and highlight Black Ops 6.

    Select the […] button next to the play button your game title and choose Manage.

    Select Files, then select Verify and Repair.

    You will then receive a pop-up warning you that you will not retain any mods or game saves that are not backed up.

    Select Yes to continue, the application will then verify your games files. You can launch the game once complete.

    Regards,

    Alvaro
  6. Random Entry Win User

    Still not working

    i can not play any games or use any apps, keep getting an error message saying 'something is wrong'.

    i would also like to know why apps like now TV and YouTube stop working when Xbox live content services are unavailable, when these apps are nothing to do with xbox live services.
Thema:

Why do I get error message when i play bo6 when launch from xbox app or microsoft but in...

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