Why do I get a strike 2 different times for the same username

The enforcement team does not use the forums so no one here can comment on the actual enforcement action. They do not send warnings as your warning is considered the code of conduct/terms of service you agreed to when you signed up.

It sounds like you accidently created a new account on the new console instead of adding the old one. Are you 100% positive you entered the correct email address associated with the account on the new console?

If you sign into the account downstairs and go to settings and under the account tab go to sign in security and passkey it will show you what email is associated with that account.

Yes, again something like this should be allowed to be challenged, because this person can continue to use this against me over and over again like they're doing now, the same strike 2 different times one of which I already got penalized for, now I'm being penalized for the same comment a month later, when I haven't been on XBOX since Monday let alone Nov 3rd. I should be allowed to challenge this, I can't review this because of the time frame of the suspension, in fact I blocked this person on Oct 23 so why is this able to continue to keep happening I have the screen shots on the different dates and they are identical what's going on?

that’s fine I guess, but is there any reason you could get 5 strikes at once, becuase I’m sure the strike system only says you can get about 2 max strikes at a time