Why do I always get packet loss on all my games? It started happening to me about a week...

My nat type is strict and has been since I started playing online and iv spent countless hours on the phone to Telstra trying to open my nat type and their tech team actually told me that of all the millions of calls they get they have never had someone
ask "how do I open my nat type up" and I find that really hard to believe... At the moment my download speed 14.60mbps, upload speed 24.22mbps, download packet loss 0%, upload packet loss 3%, MTU 1440, latency 359ms, wireless strength 94%. I'm getting broadband
connected at the end of the week but I wanto know why this has suddenly happened now.

Hello,



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Thank you for your understanding.



Respectfully



Moderator

Microsoft Community

Hello,

Thank you for sharing your concern here in Xbox Community Forum and we hope that all is well.

It appears that you are having network connection issue with your Xbox Console which is giving you bad experience in gaming. Let us help you by providing the troubleshooting steps to help resolve the issue. Rest assured, we will do anything in our capability to assist you with your concern.



If we may ask, has there been any changes with the device like moving from different corner in the room or changing internet connection or possibly changed of internet service provider? Or have you try changing different connection and still experiencing the same?

For the meantime, take the troubleshooting steps provided in the article below. This will help us identify what is causing the issue and possibly resolve your concern.

• Troubleshoot your network connection speed | Xbox Support
  

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,



Microsoft Community Moderator

Do you always get packet loss every test you do?

I sometimes get 1% packet loss usually in the evenings when the network is busy. But often if i redo the test its back to zero.

I do the test on pingtest.net and that always says i have zero packet loss so i just assume its because the xbox test server is in Seattle.

Have you done a test on pingtest.net?

I have been getting "100% packet loss" for nearly a week now. My friend, about 30 miles away, has been getting it since last week. My ex's brother has been having other problems like freezing.

I am completely unable to play any game but Titanfall. It claims I have 1 bar yet I am able to very easily play it with no stuttering or weird issues and while claiming 1 bar it says I have 41ms ping.

Pingtest says 23ms 11ms jitter 0% packet loss.

I have an Open NAT and can do everything BUT play games.

Frontier is my ISP

I have played online multiple times and had no issue yet this week I cannot play at all which just so happens to be the one week I can actually play Destiny... go figure... This has been the most frustrating console I have ever owned since I started gaming.