why do games over 30 days cant get refund

Discus and support why do games over 30 days cant get refund in XBoX on Windows to solve the problem; im trying to refund a game that dont play but it wont allow me to refund it 95994051-ac5f-47ee-9d7d-862694939924 Discussion in 'XBoX on Windows' started by James Perez1, Dec 21, 2023.

  1. James Perez1
    James Perez1 Guest

    why do games over 30 days cant get refund


    im trying to refund a game that dont play but it wont allow me to refund it

    :)
     
    James Perez1, Dec 21, 2023
    #1
  2. Smwutches Win User

    why do games over 30 days cant get refund

    The timeframe for refunds is 14 days. It's basically because there are games that can be played and completed in that time so it keeps people from just buying a game, playing it, then refunding it.
  3. Smwutches Win User

    My Refund For Over 30 Days

    Refunds are not given through the forums. You would need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  4. NastyNat88 Win User

    Where is the rest of my money?

    Nope not over 30 days yet and I know it was just the holiday. The e-mail I received from MS said the whole 19.97 was found to be fraudulent and would be refunded. I just don't know why they would choose to refund each charge separately, one-at-a-time.
  5. Paul1708 Win User

    Game issue associated with account problem

    Hey George Makro

    The wait time for 30 days cant be changed unfortunately. This is a safety feature to prevent all your securityinfo been changed with out you knowing. In the 30 days you can still sign in and play your games but you wouldnt be able too change any other privacy
    settings or security info in that 30 day window.

    You can see what you can and cant do in the 30 days and why microsoft has this on this page

    https://support.xbox.com/en-GB/my-account/security/update-security-information
  6. Dmitry Ryndin Win User

    Cant login minecraft with microsoft account

    any chance to get a refund if no one can even answer on this? why do i need to buy a game that i cant even launch
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why do games over 30 days cant get refund

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