Why didnt my reward redeem

Hi there! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Microsoft Rewards.

If I may ask, have you received the Rewards confirmation email after redeeming the points for Minecoins? If not, try to wait at least 24 hours. You may also confirm your redeemed rewards on your account's order history through the link below:

https://rewards.bing.com/redeem/orderhistory?form=dash_2

If you still didn't receive your redeemed rewards after 24 hours, I highly recommend you reach out directly to Microsoft Rewards Support for further assistance as they have the tools and resources to properly investigate this case:

https://rewards.bing.com/support

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

hi,

i didnt purchase a gift card voucher, i just redeemed my microsoft reward points as a $5 voucher.

my currency is in AUD

i cannot find my reward or reward points for this play to earn card i redeemed. i red the posts above and lo0oked inside those places and i see nothing. some1 said the email should have told me what i earned. but it didnt.

Why are not redeeming Microsoft Rewards please tell me

Hi Leah,

Thank you for posting in Microsoft Xbox Community. I understand that you have not received the Minecoins that you redeemed yet. To make sure that I can provide relative information, please share the platform where you play.

Note: Minecoins will only appear in the Minecraft Marketplace if you are signed into the same Microsoft you used for the Minecoin purchase.

Let's try to resync your Minecraft profile by logging out from your Minecraft and logging back again.

Here's the official support article on how you could sign out depending on the platform where you play:

https://help.minecraft.net/hc/en-us/articles/36...

Keep me posted.

Thank you,

Alvaro