Why didn't I get money back when I refunded

It can take 3-5 business days for a refund to be processed plus how ever long it takes your bank.

Hello, WkaraliusW. I'm Arturo, a community user like you, and I'll be glad to provide assistance with your inquiry today.

Important: Please refrain from sharing personal information, including email addresses, order numbers, etc.

As community users, we are not able to enter or check your account information, and everything we comment can be seen by anyone on the internet.

That being said, I would like to ask, when did you request this refund? Recently, or more than 3-5 business days passed after receiving the approval?

Regards,

Arturo.

Hello. Please don't share personal information, including email addresses, etc.

I'm another community user like you, and we are not able to enter or check your account information, and everything we comment can be seen by anyone on the internet. So, sharing your email address can expose it to hackers.

Going back to the topic, please note that when Microsoft approves a refund for something purchased on the Microsoft Store, they usually send the money to the bank in 3-5 business days.

However, sometimes our bank takes more days or until the end of the billing cycle to reflect the refund on our card. So, this is an estimated time frame.

If your refund was approved, now it’s just a matter of time to receive it.

I refunded yesterday how much time I need to wait for my money get back it's past like 1 day

Hi,

it seems that there is a delay in the refund system. Some people had reported it here in the forum.

Most important is that your request was accepted. If so you just need some more patience.