Why did you deleted my Xbox access from my account? ...why I can't register? How I can...

Will be great to have more information about your problem

Hello ZsuzsaHengl,

Thanks for reaching out to the forums. We are not sure what the issue is. What do you mean delete your Xbox access? What are you trying to register to? Please provide as much detailed information so we can assist you better.

Thanks,

Brad

I did as Zepp XO. And YES!!!! It is working again!

I had the same problem with Win10 Xbox app crashing when accessing messages. Also Xbox.com error message when trying to access messages. I searched and found that it was a message from XBox in my message box on my Xbox One causing the problem. I was able
to delete it by going to XBox SmartGlass on my phone and pressing/holding the green Xbox message until the delete option popped up then deleted it. Problem solved!!! Why did XBox send the message and why was it causing the problem. Took my over 1/2 hr of ***
around to figure out the problem and then figure out how to delete it. What a waste of time!!! If you have an Xbox One look all the way at the bottom of the message list for the green colored message from Xbox causing the glitch.

The part I don't get is why can't anyone at 2k access my account for me and make changes, or delete it so my son can start over. If I contact any other business about my account, whether it is comcast, or the electric company, or my credit card company,
how come an agent there can pull up my account and make changes for me or delete things, but 2k just shrugs its shoulders?

What I don't understand then is why I can't be sent another code. You guys can delete my other account to keep your numbers correct I just want it on my main account not the guest account. That is beyond stupid that the kinect did that. How is it my fault
that my main account was logged in with me identified yet I put the code to the kinect and it logs into my guest account. Please explain how that's my fault?