Why did my xbox account get deleted after I put my phone number into it

Hi! My name is Ben a fellow member here in the community, not part of Microsoft. Hope you are doing well!

That is strange that your account got deleted as adding a phone number for recovery information wouldn't delete it, it will only got deleted if you have deleted the account manually on the Microsoft account page.

It is possible that your gamertag is associated on a different email address than the one you have tried to check. Do you remember having another email account that you might have used for Xbox or other Microsoft services? Once you sign in your account at https://account.xbox.com/profile page you will see here the gamertag and if its the correct one it will show the "ImpliedGarlic95" gamertag.

You may also try to recover your username via this page by entering your phone number https://account.live.com/username/recover

I hope the information helps in recovering your account. Feel free to post back if you need more help and we will try with the best of our knowledge to assist.

Kind regards,

Ben

Thank you so much Ben, I used the username recover page to recover my old username but because it was a microsoft generated username i cant remember it. Is there any way to unhide the username so i can open my account again?

You're welcome! My apologies about that but as part of Microsoft account security, that is the only information it can display on the page.

You may try to contact the Xbox team directly to see if they have a way to verify your account using your gamertag, but I cannot guarantee that they can check it as I haven't tried it this way yet but you may try to reach them this link https://support.xbox.com/en-US/contact-us

On the page, click on "Contact us" > Subscriptions & billing > I can't redeem a code > Type in "Support" then there you should see option to message or request a callback from the Xbox team. The option I provided here is diferent, this is just a way to easily find the option to reach the Xbox support.

Hi! My name is Ben a fellow member here in the community, not part of Microsoft. Hope you are doing well!

That is strange that your account got deleted as adding a phone number for recovery information wouldn't delete it, it will only got deleted if you have deleted the account manually on the Microsoft account page.

It is possible that your gamertag is associated on a different email address than the one you have tried to check. Do you remember having another email account that you might have used for Xbox or other Microsoft services? Once you sign in your account at https://account.xbox.com/profile page you will see here the gamertag and if its the correct one it will show the "ImpliedGarlic95" gamertag.

You may also try to recover your username via this page by entering your phone number https://account.live.com/username/recover

I hope the information helps in recovering your account. Feel free to post back if you need more help and we will try with the best of our knowledge to assist.

Kind regards,

Ben

This info did help for the most part. Before the 30 day wait period was activated i had to either put in an email or a phone number. I chose the phone number. So will microsoft delete all my account info except for the phone number or will the phone number
be added to the account when the 30 days are up?

so awhile back I deleted the correct phone number on my 2fa instead of the phone number that needed to be deleted. the phone number that needed to be deleted has an extra digit so i can't even send the code to that number to get the code. so now when i try to log into my account i can't get the code to change my password. since i have 2fa the account recovery form won't work. is there any way for the correct phone number to be put back on the account.

When you first initially setup 2fa it would have given you several backup codes and told you to save them in a safe place.

When it asks for the code being sent to your phone number you can enter in one of those backup codes instead.

If you didnt save said backup codes then the account will be unrecoverable.