Why did my MW2 progress reset following Nov. 2nd 2023 update?

Nevermind, that was weird I sat here for 30 minutes flipping tabs to see if a bug occurred. The battle pass was un-fetchable. Then all of a sudden everything came back. And I now have full access again.

Hi there Will, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

It seems that there is currently a service outage impacting multiple Call of Duty titles, as you can see for yourself in the following official Call of Duty Twitter announcement where they provide updates on issues affecting this games:

https://twitter.com/CODUpdates/status/1720175378801557957

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

According to the announcement, they are investigating this issue to fix it as soon as possible. I recommend keeping an eye on that website because they will announce when the problem has been resolved through that channel.

You don't need to worry, as this issue is affecting many players, not just you.

Let's hope they fix it soon. In the meantime, we just need to stay tuned for any updates on the problem.

I hope this helps and if you have further questions please let me know.

Kind regards,
Gerardo.

Thanks for that information. As per your first screenshot, your Minecraft Realms next billing will be on Feb 23, 2023 while your Game Pass Ultimate will be on May 14, 2023. However, on your 2nd and 3rd screenshot, your Game Pass Ultimate has already expired on Nov 14, 2022 while your Minecraft realms expired on Jan 3, 2023.

Kindly make sure that you are signed in to the correct account with your active subscriptions and try turning off their auto-renewal online by following the steps above.

Hi Julian10293, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry but that is not possible.

The game does not offer cross-progression.

Source:

https://chivalry2.com/2023/11/06/chivalry-2s-reclamation-update-arrives-nov-7/

Hi Dead0rb

We haven't heard from you in 72 hours, so we assume your issue has already been resolved. We will not be tracking this topic going forward, therefore, if you need further assistance, please create a new topic to discuss these concerns by clicking on this link: Create a new question or start a discussion (microsoft.com)

Sincerely



Microsoft Forum Moderator