why did my Minecraft purchase got refunded

Hi abdul oida,

You're welcome.

Feel free to create a new thread here for your concern in the future - Create a new question or start a discussion (microsoft.com).

Have a great day!

Thanks,

Thank you, Kathy, for all the help

Hello abdul oida,


We hope you are doing well. Thank you for posting in Xbox Forums.

We understand that you are trying to play Minecraft and is unable to because you receive a refund after purchasing the game. abdul oida, it really is important for us to get this worked on so you can get back to gaming. However, based on your description, you bought the game from Minecraft website, that means you may need to contact the right support for assistance.

Since you’ve reached us first, we’ll ensure that your time is worth it by guiding you to the right direction where you can achieve your desired resolution. We would like to provide you this link where you can submit your concern to - Submit a request – Home (minecraft.net).

We are positive that you’ll get more relevant information and best resolution to your concern.

Sincerely,



Xbox Forum Moderator

Microsoft Community

it shows i have bought minecraft 3 times, 2 days ago and i haven't bought anything, i think somebody stole my card info and bought minecraft 3 times, i don't have access to those minecraft accounts either so i just wondered can i get a refund of the 3 purchases?

i just checked back and all of the 3 purchases got refunded.

Correct me if i am wrong but, i think somebody tried to hack into my account and buy minecraft 3 times and then the accounts never got used so it got auto refund?

i have proofs i purchased it

Isnt there any other way? Because the email where i purchased it is erased but somehow another guy got my minecraft account or how to refund