Why did I receive a ban for no reason

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Smitty

Would be great to assist you on this one, but unfortunately no one here including Microsoft customer support is capable to assist you with suspensions or enforcement actions.

Because is not possible to access to your account and enforcement details.

The only way to do it is via this site: https://enforcement.xbox.com/ there you can view your enforcement history or start a case review if applicable.

If you want to know how to submit a case review, you can use this link:
https://support.xbox.com/help/family-online-saf...

If you have right now a custom picture try using a default one for a couple days. Just in case

You will have received an email explaining why you've been banned, depending on the reason it could be days all the way up to permanent.

Basically don't do whatever it was that got you banned, for example don't send abusive messages to people (not saying you did, but that's what most people get banned for)

I know but it was my xbox that was banned not the account, and I did not receive any emails

You will have received an email explaining why you've been banned, depending on the reason it could be days all the way up to permanent.

Basically don't do whatever it was that got you banned, for example don't send abusive messages to people (not saying you did, but that's what most people get banned for)

I know but it was my xbox that was banned not the account, and I did not receive any emails

Hi Kennywatts, my name is Courtney and I would be happy to help.

I'm sorry that you have been banned from your Xbox account, I want to kindly remind you that this is only a Microsoft public forum where we are all gamers like you who help other users with basic problems, this means that we are not Microsoft employees.

The only way to view your ban and file a possible appeal is through the following link:

http://enforcement.xbox.com/

If you have any other questions, let me know, I'll be happy to help you.

Best regards,
Courtney.

You will have received an email explaining why you've been banned, depending on the reason it could be days all the way up to permanent.

Basically don't do whatever it was that got you banned, for example don't send abusive messages to people (not saying you did, but that's what most people get banned for)