Why did i get charged a fee when inputting a payment method but it saids " Check the...

Discus and support Why did i get charged a fee when inputting a payment method but it saids " Check the... in XBoX Games and Apps to solve the problem; I tried to buy Minecraft using an American Express Card, after I pressed saved i got an error to check if i have put in the correct inputs but my phone... Discussion in 'XBoX Games and Apps' started by Mike Omboy, May 13, 2025 at 8:42 AM.

  1. Mike Omboy
    Mike Omboy Guest

    Why did i get charged a fee when inputting a payment method but it saids " Check the...


    I tried to buy Minecraft using an American Express Card, after I pressed saved i got an error to check if i have put in the correct inputs but my phone got a charge of 50 php. Now i am charged with 100 php and it is still saying the same thing.

    :)
     
  2. SwordofWhedon Win User

    Why did i get charged a fee when inputting a payment method but it saids " Check the details to see if your input is correct" or somewhat similar amongst those lines

    when you input a payment method a small test charge is made
  3. Nursemorph Win User

    double charged

    Did you definitely get charged in May? Pre-orders will only charge your payment method 10 days prior to the release date of the product (although I believe it charges you staright away if using your Microsoft balance as the payment method). Have you double checked your credit/debit card statement to confirm?
  4. JustAnotherJay Win User

    Why did i get charged $74.98 for a year of gold when it said it was a $59.99 fee?

    What country do you live in? The standard rate for Xbox Live Gold is $59.99USD/year. Here in Canada it's $69.99CAD.
  5. PalmettoBling Win User

    Why did i get charged $74.98 for a year of gold when it said it was a $59.99 fee?

    Details of your charges will be listed in your Order History at account.microsoft.com

    If you have further questions, you can click "Get order help" below an order and that will take you to a page with details on how to get in touch with the billing department support.
  6. Mister Gwyther Win User

    Can't use the 1 month for 1$ sale?

    Thanks for the excellent info! Can you make sure to check on
    https://commerce.microsoft.com
    to see if these charges actually did or did not go through. Also while you're there, can you confirm all your information on that site (name, address, region, etc.) is correct and that it matches your payment method's info.

    That said, have you tried using different payment methods for this purchase, or just the one? If you keep getting this error with multiple payment methods, there may be a larger account issue here. Let us know, thanks!
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Why did i get charged a fee when inputting a payment method but it saids " Check the...

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