Why did I get a violation

Discus and support Why did I get a violation in XBoX Accessibility to solve the problem; Ok so I get 5 strikes for one thing and it won't even tell me what I did. It's just days you have violated tye community guidelines. All I can think of... Discussion in 'XBoX Accessibility' started by Matty Wolfe, Nov 26, 2023.

  1. Matty Wolfe
    Matty Wolfe Guest

    Why did I get a violation


    Ok so I get 5 strikes for one thing and it won't even tell me what I did. It's just days you have violated tye community guidelines. All I can think of is when I met a pedovile and I wanted to catch him in the act and report him and so I did. He got comm banned and came back on another alt still thinking I'm a girl sk I call Microsoft because I don't want to just call 911. I wanted this **** gone and banned

    :)
     
    Matty Wolfe, Nov 26, 2023
    #1
  2. KindGryphon Win User

    Why did I get a violation

    I just don't get why I was suspended. No messages were reported my username and profile pic is appropriate. I honestly think I was just wrongly suspended
    And you didn't send the other person any messages that could be even remotely against the rules?
  3. Darhyl Amizola Win User

    Why did I get a violation

    I appreciate the response.

    In this case, I strongly recommend that you file a case review in order for the Enforcement team to properly investigate your case by following the instructions I provided above.

    Best regards,
    Darhyl
  4. Matty Wolfe Win User

    Why did I get a violation

    No? He kept saying stuff lien he was gonna (mod removed) and I only said stuff that would keep him believing that I'm a girl and I wanted him to say stuff like that so I have evidence that's he a **** and I wanted to catch this guy . But I never said anything inappropriate
  5. Matty Wolfe Win User

    Why did I get a violation

    I just don't get why I was suspended. No messages were reported my username and profile pic is appropriate. I honestly think I was just wrongly suspended
  6. Darhyl Amizola Win User

    Why did I get a violation

    Hi Matty! My name is Darhyl and I’d be more than happy to help you with your query.

    It's important to note that this is a public user-to-user community forum, and none of us here work for Microsoft.

    Just a gentle reminder that for enforcement actions there is a dedicated team that handles them which is the enforcement team. I’m so sorry but the reason and all details are only available on your end.

    I understand this situation is frustrating for you, however, I would like to let you know that no one in the community forums or someone from Microsoft support is capable of assisting with enforcement actions.

    Not all enforcements are eligible for case review. Ineligible enforcements include those with shorter duration periods, content takedowns with no accompanying service suspension, and suspensions that are no longer active.

    https://support.xbox.com/en-us/help...in to your account to view your enforcements.

    However, if your suspension is eligible for an appeal process, you can file a case review. Here's how:

    Sign in and visit the Enforcement page. https://support.xbox.com/en-US/help/family-online-safety/enforcement/enforcement-history

    If you’re an organizer of an Xbox family group, you can choose the Gamertag of the account that you’re reviewing under Showing enforcements. Under Previous or Current you will find “Completed suspensions” and “Active suspensions” for your account or the account that you’ve selected.

    Choose an enforcement action to review more info about the cause and effect of the enforcement in the pop-up window.

    If the enforcement action qualifies for case review, you can select Submit an appeal to receive more info from Xbox Safety.
    After you’ve completed the form, select Submit.

    Note: Xbox won’t tolerate abusive behavior. When you submit an appeal or reply to an agent’s request for additional info, don’t abuse or threaten Microsoft employees or post profane, bigoted, or otherwise provocative content. Case review inquiries are subject to the guidelines that are outlined within the Community Standards for Xbox. Disregarding these rules may result in the closure of your case review. Especially egregious violations may result in additional Xbox enforcement action.

    You may also check this link for reference:

    https://support.xbox.com/en-US/help/family-online-safety/enforcement/how-to-submit-a-case-review

    Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

    Best Regards,
    Darhyl
Thema:

Why did I get a violation

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