Why can't you fix Spiderverse on 360? Here is the issue.

Discus and support Why can't you fix Spiderverse on 360? Here is the issue. in XBoX Games and Apps to solve the problem; Ok, so Spiderverse and a few other movies are currently broken on the Xbox 360. You can not turn off the Narration which makes the movie unwatchable.... Discussion in 'XBoX Games and Apps' started by Doomed246, Sep 25, 2019.

  1. Doomed246
    Doomed246 Guest

    Why can't you fix Spiderverse on 360? Here is the issue.


    Ok, so Spiderverse and a few other movies are currently broken on the Xbox 360. You can not turn off the Narration which makes the movie unwatchable.

    Microsoft, why can't you fix it? It took me 2 minutes to figure out the issue. I just had to compare other movies I had bought to Spiderverse.

    Whoever updated the movie to include Narration has switched it so that it is the top of the list of audio options, so 360s automatically choose that. Primary audio options need to be back to the top of the selection list. (You can see the selection list
    only on computers and Xbox ones)

    Should be

    1) Primary - English Surround ...

    2) Primary - English 5.1...

    3) Primary - English Stero...

    4) Narration - English Surround ...

    5) Narration - English 5.1...

    6) Narration - English Stero...

    (I know the options after "english" are probably not correct... that part doesn't matter)

    What is currently is set to:

    1) Narration- English Surround ...

    2) Narration - English 5.1...

    3) Narration - English Stero...

    4) Primary - English Surround ...

    5) Primary - English 5.1...

    6) Primary - English Stero...

    To fix it you just have to reorder the options. Every other movie in my collection has whatever is labeled as primary first in the options, so Xbox 360 will pick it first.

    Can someone please reorder them instead of having to spend time responding to everyone saying they are broken and you having to issue refunds?

    Cheers!

    Doomed

    :)
     
    Doomed246, Sep 25, 2019
    #1
  2. BarrelBurrito01 Win User

    Why can't you fix Spiderverse on 360? Here is the issue.

    The xbox 360 dosen't get as many updates as xbox one and pc. You will more than likely need to contact xbox support.
  3. PeoplePies Win User

    Turn Off Audio Descriptions on Movie playing from XBOX 360

    Hello,

    Trying to watch into the spiderverse on an xbox 360, but there are audio descriptions that I can't turn off. "
    Same issue! Specifically with Spiderverse!!! Turned it on today on the 360 and it had descriptive audio enabled! Its never had that before andbi cant turn it off. I can turn it off on my Xbox One, but I cant find an option on the 360. My husband and i are
    stumped! We bought this movie when it came out and never has this issue until today. Why would you add options to a movie, but then prevent your customer from being able to choose thier viewing experience? So dumb and frustrating. Please fix this!
  4. {Parity} Win User

    Why can't you fix it?

  5. richardhunt2 Win User

    Star Wars: KOTOR 2 The Sith Lords download corrupt on 360

    Omg I still can't download battlefront 2 to my 360.. Microsoft is usless.. Why is it the customers job to keep posting to get the issue fixed.. Shouldn't customer service ask Xbox engineering to fix
  6. EvilVenom316 Win User

    Borderlands Digital DLC - Zombie Island of Dr Ned not in the manage game section

    Same Here I got The Ned/Underdome on Disc So Why Can't I install It?

    Boycot All Gearbox Merch. untill it's fixed. Knew I Should've Kept My 360.
Thema:

Why can't you fix Spiderverse on 360? Here is the issue.

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