Why cant you access external hard drives with files

FYI, just to clarify, you get the full storage space of an EXTERNAL drive, but if you got, for example, the CoD bundle with the 1TB internal hard drive, a portion of that WOULD be taken up with system files for the Xbox One's operating system. Just as an
example, on my launch console with a 500 GB hard drive, I had access to about 370 GB of space that wasn't used for system files.

On the external drive, though, the system files are still kept on the internal hard drive, so you wouldn't have any space taken up on your external!

Oh, and part of the system file space is reserved for game saves - so, it's saved in the cloud for easy access everywhere, but your game saves are also still local on the machine, too.

Hiya bb buster,

When you originally set up your external hard drive and elected to use it to store games, did you by chance select Copy instead of Move? If so, that is why you have a game file on the internal and external drives.

~Blitz

Xbox files are not meant to be seen by the PC and transferred between the two. Doing so is actually a violation of the terms of service. So there is no legit way to get those files back.

Also as I understand it, Microsoft changed the way it stores files on external storage which means files copied via PC, even if done right, wouldn't be compatible with the new system.

It's possible that the file on your external hard drive is corrupted which means that you may have trouble moving it. You may need to reformat the external hard drive in this case.