Why can’t play multiplayer due to Account settings?

Hello J _!

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Thank you for your understanding.



Sincerely





Microsoft Community Forum Moderator

Hi J _,

Thank you for posting in the Microsoft Community Forum. I hope you're doing well.

Based on your description, it seems to be that you are unable to play with multiplayer. Let's work together to find the best solution to this problem.

I would like to ask a few questions to better understand the problem.

• What game you are having issues with playing multiplayer?
  
• When did the problem started?
  
• What methods of troubleshooting you've already tried?
  

Those above questions would help us provide the necessary information. Once we collect all the information, we will formulate the feasible resolution to help you with your case.

I look forward to your reply.

Sincerely





Microsoft Community Forum Moderator

Hi J _,

Thank you for posting in the Microsoft Community Forum. I hope you're doing well.

Based on your description, it seems to be that you are unable to play with multiplayer. Let's work together to find the best solution to this problem.

I would like to ask a few questions to better understand the problem.

• What game you are having issues with playing multiplayer?
  
• When did the problem started?
  
• What methods of troubleshooting you've already tried?
  

Those above questions would help us provide the necessary information. Once we collect all the information, we will formulate the feasible resolution to help you with your case.

I look forward to your reply.

Sincerely



Reynaldob

Microsoft Community Forum Moderator

Well Reynaldob I honestly don't have anything to play multiplayer on. I read about alot of games I play but don't have a console or a computer that is capable of anything , I cant save a resume or order a pizza as all financial info or location data and device identifier are disabled for the last three or more years and the hard drive of any device I get auto safe mode and disables recovery out of it so saving a file is impossible with 0gb of memory. Every search I do gets indexed and the only emails I get are phishing schemes, I call it fish-bait. I appreciate your help if there's anything else I can help you with let me know . Thank you.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

Do you have an active Xbox Live Gold subscription on your Xbox, Hannah? Because it is required to play an online multiplayer game such as "Minecraft".

To check, please follow the steps below:

Press the Xbox button on your controller to open the guide, and then select System > Settings > Account > Subscriptions.

Did he change his home

He’s right next to me we both have the accounts set to his xbox so I’m not sure why he has it and I don’t.

or why he can play and I can’t*, I was on like 3 hours ago and now it keeps popping up the xbox live stuff when I boot up and try to access multiplayer.