Why can't is my account coming up with service unavailable in my region when I have not...

Discus and support Why can't is my account coming up with service unavailable in my region when I have not... in XBoX Accessibility to solve the problem; On Wednesday whilst using my Xbox one it suddenly wouldn't let me access my/sign in on my account saying the service is unavailable in my region. (30... Discussion in 'XBoX Accessibility' started by Paul MacDonald4, Aug 4, 2023.

  1. Why can't is my account coming up with service unavailable in my region when I have not...


    On Wednesday whilst using my Xbox one it suddenly wouldn't let me access my/sign in on my account saying the service is unavailable in my region. (30 miles out of London, UK?) 0x80a40401, but allowed me to signin on my laptop. Yesterday, Thursday it stopped letting me signin on my laptop for the same reason. 0x8015DC0B, My son lives with me and can access his xbox account.

    :)
     
    Paul MacDonald4, Aug 4, 2023
    #1
  2. EzequielNeves19 Win User

    Why can't is my account coming up with service unavailable in my region when I have not made any changes, was logged into my xbox and gaming at the time. Why can i not get a call back?

    To change the DNS on your router, the first thing you'll need to do is access its configuration interface. If you don't know how to do this, usually just type the address *********** into your browser and enter your administrator credentials.

    If that doesn't work or you don't know the administrator credentials, take a look at the bottom of your router: there's usually a label there with the right data on how to proceed. If not, consult the manual that came with your device. Now that you're in the configuration interface, you'll probably find the DNS server configuration menu in the WAN section of the router. If it isn't there, or there isn't a WAN section, look for that option in the LAN, DHCP, or Internet sections. If you still can't find the correct option, refer to your equipment's manual or search Google on how to set up a new DNS on your specific router model.

    If none of that works, or if you simply want to set a DNS server individually for each of your devices, here's how to do it.

    Primary DNS: 1.1.1.1 Secondary DNS: 1.0.0.1

    • Primary DNS: 8.8.8.8
    • Secondary DNS: 8.8.4.4

    It is very important that you check how the settings were so that you can go back to normal if nothing works.
  3. Paul MacDonald4 Win User

    Why can't is my account coming up with service unavailable in my region when I have not made any changes, was logged into my xbox and gaming at the time. Why can i not get a call back?

    Hi Ezequiel

    Thanks. How do I change the DNS of my internet network and what do I change it to (pretend you are speaking to a 4 year old!!!). You may be onto something yesterday (I currently have 2 broadband providers) I changed my laptop to the same broadband as my xbox and then the xbox sign in was not working on my laptop.

    Thanks Paul
  4. EzequielNeves19 Win User

    Why can't is my account coming up with service unavailable in my region when I have not made any changes, was logged into my xbox and gaming at the time. Why can i not get a call back?

    Hello Paulo.
    My name is Ezequiel. I'm an Independent Consultant and I'm happy to help you today. Both error codes appear the same.
    As part of our regular review of our exporting practices, we’re adjusting our service offerings in some regions to ensure that we’re compliant with government mandates. As a result, some services are no longer available in all regions.
    For answers to frequently asked questions, go to

    https://www.microsoft.com/en-us/exporting/default.aspx.

    I suggest you try to change the DNS of your internet network.
  5. MrMldGaming Win User

    Can't access or manage services and subscriptions.

    Hi Kathy,

    Thanks for your response.

    The service I'm looking to use are up and running. There are no announcements about this issue.

    My region is the United States. My PC and phone do not have an active antivirus, etc., other than the ones that come with windows/android. These devices are not connected to a domain. This seems to be an account problem, and/or like the error states, something on microsoft's end. Finally, when trying to contact live support via the link you provided, the same one I have already tried, there exists no option for live support other than the "gamer chat" that I have already mentioned. Request a call is "currently" unavailable. This is why I'm posting here. Without a phone number to call, there is no way to get in contact to cancel my subscription (to temporarily fix my problem).
  6. Tyler Di Pietrantoni Win User

    Can't add phone number

    There is no phone number attached to my aliases. I tried adding it on multiple browsers but it comes up with amessage 'saying this service is currently unavailable'
Thema:

Why can't is my account coming up with service unavailable in my region when I have not...

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