Why can't is my account coming up with service unavailable in my region when I have not...

To change the DNS on your router, the first thing you'll need to do is access its configuration interface. If you don't know how to do this, usually just type the address *********** into your browser and enter your administrator credentials.

If that doesn't work or you don't know the administrator credentials, take a look at the bottom of your router: there's usually a label there with the right data on how to proceed. If not, consult the manual that came with your device. Now that you're in the configuration interface, you'll probably find the DNS server configuration menu in the WAN section of the router. If it isn't there, or there isn't a WAN section, look for that option in the LAN, DHCP, or Internet sections. If you still can't find the correct option, refer to your equipment's manual or search Google on how to set up a new DNS on your specific router model.

If none of that works, or if you simply want to set a DNS server individually for each of your devices, here's how to do it.

Primary DNS: 1.1.1.1 Secondary DNS: 1.0.0.1

• Primary DNS: 8.8.8.8
• Secondary DNS: 8.8.4.4

It is very important that you check how the settings were so that you can go back to normal if nothing works.

Hi Ezequiel

Thanks. How do I change the DNS of my internet network and what do I change it to (pretend you are speaking to a 4 year old!!!). You may be onto something yesterday (I currently have 2 broadband providers) I changed my laptop to the same broadband as my xbox and then the xbox sign in was not working on my laptop.

Thanks Paul

Hello Paulo.
My name is Ezequiel. I'm an Independent Consultant and I'm happy to help you today. Both error codes appear the same.
As part of our regular review of our exporting practices, we’re adjusting our service offerings in some regions to ensure that we’re compliant with government mandates. As a result, some services are no longer available in all regions.
For answers to frequently asked questions, go to

https://www.microsoft.com/en-us/exporting/default.aspx.

I suggest you try to change the DNS of your internet network.

Hi Kathy,

Thanks for your response.

The service I'm looking to use are up and running. There are no announcements about this issue.

My region is the United States. My PC and phone do not have an active antivirus, etc., other than the ones that come with windows/android. These devices are not connected to a domain. This seems to be an account problem, and/or like the error states, something on microsoft's end. Finally, when trying to contact live support via the link you provided, the same one I have already tried, there exists no option for live support other than the "gamer chat" that I have already mentioned. Request a call is "currently" unavailable. This is why I'm posting here. Without a phone number to call, there is no way to get in contact to cancel my subscription (to temporarily fix my problem).

Currently I'm running out of ideas so I'll make this available to other Experts who'll help you. It was a great conversation with you.