Why can't I use the messaging service on my browser?

by why are some of us still getting the message. All the apps are running, but I can't view anything if i can't log on. Customer service told me to delete my account (which I did) and I tried to download it (several times) and i keep getting the same message
(xbox live error message).Ii'm at a lost.

The console can't get a virus. If you see that message while you're using the browser, it's just a spam message.

The connection itself is open. I can get to it using any device. But I don't have a browser on my 360, so I can't log in to the service THAT way. It's something that most apartments/hotels do.

Hi Best,

When I try to log into the xbox platform from within the game I get the error code

"Xbox Service not available. Please try again" with the number code,

When I go to the browser to log in that way, I'm not prompted to accept the terms and when I check my account messages in the browser I have no messages

I'm not using the Xbox App (Beta) just what came standard on my computer

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today Random_473

Are you receiving the same message: "Why can't I change my privacy & online settings?" after you sign in with the account on private mode?

Or is only with normal mode?

Let's try fixing this issue first, if it's happening only on regular browser mode try clearing cache and cookies from the browser

If that doesn't work proceed restoring the browser to defaults via browser settings (deleting browser history, data, cache, etc)

Also, if you sign in directly here:

https://account.xbox.com/en-us/Settings

The same message appears?

I'll be waiting for your response