Why can't I use paypal to buy marketplace things and what is the point of having a call ...

Discus and support Why can't I use paypal to buy marketplace things and what is the point of having a call ... in XBoX Games and Apps to solve the problem; I am having this issue.... I cant purchase anything from the market. The message I'm getting is "sorry we couldn't get authorization for this. Use a... Discussion in 'XBoX Games and Apps' started by Uugahnengae, Apr 15, 2014.

  1. Uugahnengae
    Uugahnengae Guest

    Why can't I use paypal to buy marketplace things and what is the point of having a call ...


    I am having this issue.... I cant purchase anything from the market. The message I'm getting is "sorry we couldn't get authorization for this. Use a different or new way to pay." I'm using my paypal for this, my live account renews every month fine using
    the same paypal but now i cant buy any thing. I'm trying to buy skyrjm dlc dragon born. I can't buy avatar item either. please help.

    :)
     
    Uugahnengae, Apr 15, 2014
    #1
  2. STeamtrain13
    STeamtrain13 Guest
    Why can't I use paypal to buy marketplace things and what is the point of having a call centre at all?

    I just tried then to buy Microsoft Points using paypal and i got the message

    Your payment instrument could not be authorized. Please contact your provider, or try a different payment option.

    Does that help?
     
    STeamtrain13, Apr 15, 2014
    #2
  3. Miss Kleo
    Miss Kleo Guest
    Why can't I use paypal to buy marketplace things and what is the point of having a call centre at all?

    Hey I xRMz I! We'd like to help you out with the issue you're having, since this post is dated back several months, can you please create a brand new thread detailing your issue? This will allow us to provide you individual support! Why can't I use paypal to buy marketplace things and what is the point of having a call ... :)
     
    Miss Kleo, Apr 15, 2014
    #3
  4. UnholiestAdune
    UnholiestAdune Guest

    Why can't I use paypal to buy marketplace things and what is the point of having a call ...

    Greetings Uugahnengae, Very sorry to hear about your situation. To get started let's have you log on to
    https://billing.microsoft.com and verify that your payment options are configured correctly according to this sticky:

    forums.xbox.com/.../153161.aspx

    If you have verified that everything is correct on your end I would recommend getting in touch with phone support for your region. They will be able to assist you further with this matter.

    Hope this helps!
     
    UnholiestAdune, Apr 16, 2014
    #4
  5. Zenkyou Win User

    Issue while trying to "purchase" the 1 Month of Gold Free

    I have a credit card attached to my paypal account.

    I believe the problem is not in the paypal account since I already bought some microsoft points on the marketplace's website. I can't buy microsoft points using the xbox, just the website. Is there a way that I can buy that promotional GOLD on the website?
  6. AlightCheetah51 Win User

    'You have no valid payment options on file.'

    I can't transfer my points to cash and use it to buy things. What do I do? Can I use points I earn each month to buy things? I'd like to buy a few things from the marketplace. Also,what is the points to US dollars ratio,so I can find out how much I have.
  7. UnholiestAdune Win User

    Why can't I use paypal to buy marketplace things and what is the point of having a call centre at all?

    Greetings Uugahnengae, Very sorry to hear about your situation. To get started let's have you log on to
    https://billing.microsoft.com and verify that your payment options are configured correctly according to this sticky:

    forums.xbox.com/.../153161.aspx

    If you have verified that everything is correct on your end I would recommend getting in touch with phone support for your region. They will be able to assist you further with this matter.

    Hope this helps!
  8. STeamtrain13 Win User

    Why can't I use paypal to buy marketplace things and what is the point of having a call centre at all?

    I just tried then to buy Microsoft Points using paypal and i got the message

    Your payment instrument could not be authorized. Please contact your provider, or try a different payment option.

    Does that help?
  9. Miss Kleo Win User

    Why can't I use paypal to buy marketplace things and what is the point of having a call centre at all?

    Hey I xRMz I! We'd like to help you out with the issue you're having, since this post is dated back several months, can you please create a brand new thread detailing your issue? This will allow us to provide you individual support! :)
Thema:

Why can't I use paypal to buy marketplace things and what is the point of having a call ...

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