Why cant i use my Microsoft account balance to purchase xbox 360 games?

Discus and support Why cant i use my Microsoft account balance to purchase xbox 360 games? in XBoX Sales and Promo to solve the problem; Im trying to purchase GTA iv to play on my xbox one, why cant i use my digital balance to purchase it? I even tried the microsoft store website but you... Discussion in 'XBoX Sales and Promo' started by Sirens393, Feb 26, 2020.

  1. Sirens393
    Sirens393 Guest

    Why cant i use my Microsoft account balance to purchase xbox 360 games?


    Im trying to purchase GTA iv to play on my xbox one, why cant i use my digital balance to purchase it? I even tried the microsoft store website but you still cant use the account balance to purchase? I have valid credit cards on file but do not want to
    use them for the purchase.

    :)
     
    Sirens393, Feb 26, 2020
    #1
  2. AngelObullets Win User

    Can’t buy backwards compatible game using account balance

    Hi there

    This is due to the Microsoft balance (Microsoft store and Xbox one) and Xbox balance (which was used for 360 store) are 2 different systems in place that is why you cannot use Microsoft account balance to purchase the game. But if you had a gift card and
    redeemed it on the Xbox 360 console you would be allowed to use it on the 360 store.
  3. Smwutches Win User

    Purchasing games

    You can use your Microsoft account balance if you make the purchase from a 360. The One store has never been updated to work with Microsoft account balance for 360 or original Xbox game purchases.
  4. owendershot Win User

    Why cant i use my Microsoft account balance to purchase xbox 360 games?

    If they could find a way to make it work, I'd love that. I get why, but it'd make thing a lot nicer if what you want were possible
  5. SwordofWhedon Win User

    Why cant i use my Microsoft account balance to purchase xbox 360 games?

    In order not to break Xbox 360 games, they are all bridged to the 360 store. There are security issues doing this. If you eish to use your bakance yo purchase you must use an actual xbox 360
  6. Smwutches Win User

    Why cant i use my Microsoft account balance to purchase xbox 360 games?

    The One store has never been updated to see the Microsoft account balance as a valid payment option for backwards compatible content. You would have to make the purchase on a 360 console in order to use the funds.
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Why cant i use my Microsoft account balance to purchase xbox 360 games?

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