Why can’t I unblock them?

I did as the video said but it did not work and also how do you update the Xbox it is the Xbox series S. thank you.

Hey tyla have you done the new xbox update?

Also please check out this youtube video on the correct way to unblock someone.

https://youtu.be/pnK7SBlNyuo

Hello this is Tyla and I’m afraid this did not work when I unblock them it still gives me the option to unblock them again this has been going on since yesterday.edit:I have just tried again and it still will not let me unblock him. Please let me know if this is fixable.

Hey tyla please check something for me. If you can check if your friend has also blocked you from his side. Just a tought i had.

I hope this somehow gets resolved for you.

You can always contact xbox support and speak to a agent.

Regards
Zahir

By default, your console is set to receive updates automatically. In this mode, each night, your console checks whether any updates are available, and then it downloads and installs the updates when the console isn't being used. This reduces the impact updates have on your Xbox experience, and they won't block you from connecting to the Xbox network unless they become mandatory.

To make sure your console is set to update automatically:

Press the Xbox button to open the guide.

Select Profile & system > Settings > System > Updates.

Under Updates, select Keep my console up to date to update your console automatically and Keep my games & apps up to date to update games and apps automatically.

Update manually

You can also get an update at any time by following these steps:

Make sure that your console is connected to the internet, and then press the Xbox button to open the guide.

Select Profile & system> Settings > System > Updates.

Under Updates, you'll see:

Console update available. Select this to begin your update, or

No console update available. This means your console is up to date.