Why can't I sign in my microsoft account to minecraft ps4?

Hi i would like to ask why when i try to sign into my ps4 microsoft minecraft account it says there is an error to login

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this XCHRIS16839

Usually that message appears when you had an account linked to your PSN account.
And right now unlink a Microsoft account from a PSN account is not possible.

Is stated in the link below:
https://help.minecraft.net/hc/en-us/articles/36...

"WARNING Once a Microsoft account has been linked to a PlayStation:registered: account, neither the Microsoft account nor the PlayStation:tm: Network account can be associated with a different account. 

If you choose to unlink accounts, then purchases will be returned to the account which made the purchase. Even after unlinking, Microsoft and PlayStation:registered: accounts can only be re-linked to the original account."

If you're more than sure that you're using the correct account / you never linked an account previously
You can reach Mojang support to see if something can be done from their side
https://help.minecraft.net/hc/en-us/requests/new

So I'm linked into the Ps5 account? And I'm not trying link another Microsoft account to my ps4, I'm trying to get into my Microsoft account that have my Email address linked to it.

I just don't understand why minecraft Microsoft account can't be unlinked? I'll have to pay for another minecraft Microsoft account if I can't get my original email address that I've veen using.

Is there any way possible to be able to use my Ps4 mojang/Microsoft email on my new ps4 with the same Email that I've been using. Because I want to use my Email to sign into my ps4 minecraft.

Hello Vortex Husker,

Thank you for posting in Microsoft Community.



We understand that you would like to play Minecraft through PlayStation and you have questions related to account. Let’s us check on this together and sort this out in timely manner.

To answer your question about unlinking Minecraft account to Microsoft account that would be not possible as your credentials for signing into Minecraft is using Microsoft account. On the other hand, unlink a Microsoft account linked to PlayStation will not be possible too per support article: Minecraft: Bedrock Edition for PlayStation® FAQ | Minecraft Help.

Now to ensure that you will be able to play Minecraft with friends, please let us know the details about your sign-in issue.

1. Do you get an error message/code while signing into your account?
   
2. Can you sign-in to your account on Minecraft website - Sign in | Minecraft?
   

There are troubleshooting for failed to login to PlayStation that you may try to perform. Please check this link: PlayStation® Technical Support FAQ | Minecraft Help.

We look forward to your response.

If you have other clarifications about this matter, you can get back to us by replying to this post.



Sincerely,



Microsoft Community Moderator