Why can’t I sent messages to my friends in the Xbox app, I barely message on there

Hi Tiki. My name is Kyle and I'm an independent advisor.

Can you describe this problem in more detail, please?

- What device are you using?

- What happens when you try to send messages? Are you getting any errors?

- Have you tried any troubleshooting steps so far to fix this issue such as reinstalling the app or restarting your device?

Thanks,
Kyle

Hello Dylan,

Thank you for bringing this to our attention. Is this on xbox one or 360? Check out these links, they may be able to help you out.

Why can’t I send messages from my Xbox One or the Xbox app?

Error: "Message Can Not Be Sent"

Hope this helps!

Hi there ovoxodrea,

Thanks for reaching out here in Xbox Forums. I recommend to check out the following articles:

• Why can’t I send messages from my Xbox One or the Xbox app?
• Error: "Message Can Not Be Sent"

Is there a specific error message?

Try this out and let us know the results.

Hello DraxoniballPro2,

Thank you for keeping us updated. Is this issue occurring on an Xbox One, Xbox 360, Windows 10 or the Xbox app on a mobile device? The links we will provide below will explain more about an account not being able to send messages. Be sure to let us know
the results!

Why can’t I send messages from my Xbox One or the Xbox app?

Error: "Message Can Not Be Sent"

hi, have you already tried to do a power cycle ?

http://support.xbox.com/xbox-one/console/power-cycle-console