why can't I send out message's on my xbox account

Hey there XGN Loki T4g!

There was some trouble sending messages that our team was aware of. This issue should be fixed now. When you get a chance, please try sending another message and let us know if you're still having trouble or not.

A silver membership can actually send/receive messages. They just can't play on Xbox Live or join a party.

.

As for why you can't send messages, I came up with the following reasons why:

.

- Your/Their account is banned

- Your/Their Inbox is full

- Etc.

.

What I recommend you to do is to contact Customer Support and have them look into your account as to why you are not able to send messages. This is usually not an error and a legitimate reason to why someone wouldn't be able to send messages.

.

Good Luck.

HI K,

Thanks for posting about this, are you receiving any error messages when attempting to send a message? Try out this article here: Why can't I send messages
from my Xbox One or the Xbox app? for the Reputation Check and attempt to send a message after.

I hope this information helps, thanks again!

Nah, the messaging is still the same as it was. It won't load any of my messages and I can't send any out. Only on this account and not on my other accounts.

So is it saying that when you press your home button and try to go to your messages you get an exclamation point within a triangle? If that's the case most the time it has been an Xbox services issue.

Another thing could possibly be is that if there is another account on your Xbox that got communication banned then it sometimes will block your communications too. It is an issue no one can fix because no one can notify the XBLEPT because there is no way
to contact them.