Why can't I send or receive messages from my account???

Discus and support Why can't I send or receive messages from my account??? in XBoX on Consoles to solve the problem; still no fix for my issue. Anyone else want to take a stab at resolving it? Discussion in 'XBoX on Consoles' started by katboxsuicide, Jul 11, 2017.

  1. Why can't I send or receive messages from my account???


    still no fix for my issue. Anyone else want to take a stab at resolving it?
     
    katboxsuicide, Nov 1, 2018
    #16
  2. katboxsuicide Win User

    Why can't I send or receive messages from my account???

    still no fix for my issue. Anyone else want to take a stab at resolving it?
  3. katboxsuicide Win User

    Why can't I send or receive messages from my account???

    Thank you. I messaged you. Let me know how I can get the shots to you.

    Hey, kat! I'm not seeing any messages from you, but you can post the images in a response here by using the image icon in the text editor (looks like a couple mountains in a box) or by linking them to an online file sharing service such as
    OneDrive. Let me know if you're still having issues. :)
    Console

    [​IMG]

    Bowser

    [​IMG]

    App

    [​IMG]
  4. katboxsuicide Win User

    Why can't I send or receive messages from my account???

    I've tried that few times. I tried it again to be sure. Same issue. Still sends me error telling me to do the rep check.
  5. katboxsuicide Win User

    Why can't I send or receive messages from my account???

    Anyone please?

    Go to https://account.live.com/proofs/Manage look under "Security info helps
    keep your account secure" and make sure they have a phone and email listed.

    If any are missing please add them. If Any ARE listed delete and re-add them. And Save Changes.

    Then Restart Console Scroll left on the Home screen to open the guide. Select Settings. > Select Restart console. > Select Yes to confirm.

    Once the Console Has restarted you should be able to send messages.
    No I'm sorry that didn't work. I did exactly what you said. I was missing a phone number. I added it and restarted. When that didn't work, I did rep check again to no avail. Does anyone else know what gives???
  6. OK Fowl Win User

    Why can't I send or receive messages from my account???

    Go to
    https://account.live.com/proofs/Manage
    look under "Security info helps keep your account secure" and make sure they have a phone and email listed.

    If any are missing please add them. If Any ARE listed delete and re-add them. And Save Changes.

    Then Restart Console Scroll left on the Home screen to open the guide. Select Settings. > Select Restart console. > Select
    Yes to confirm.

    Once the Console Has restarted you should be able to send messages.
Thema:

Why can't I send or receive messages from my account???

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