why cant i send messages

I have this same issue, im on xbox one. I did not get suspended or banned, i tried the phone number verification already. Its been 4 months since i was last able to send a message and nobody has helped me in any way. My console is only 5 months old so this
is very frustrating. Please hep me

:)

 

Why cant I send messages

why cant i send any messages

 

Why cant i send messages?

When i send messages on the computer it says "due to past behavior" and even on my Xbox it says "messages did not send? And i just recently bought gold for one month. Whats going on Xbox. And i have a good reputation.

 

Hi Chaos,

I moved your post to its own thread so we can tailor our support directly to you.
I do want to thank you for all your patience. As, well as I highly understand the frustration with all of this.
Now just for clarification, what happens when you try to send a message? Have you been able to send any messages from the Xbox App either mobile or on Windows 10?

If this only happens on the Xbox One have you tried remove and re-add your profile? If not
I would recommend trying to remove and re-add your
account.



Side Note: It is very important to make sure you know the primary email/password to the account before removing it from the console.

Hope to hear back soon.

 

Could you walk us through what happens when you try to send a message?

do you get any error codes or error messages pop up when you go to send a message?

Are you able to load/view messages you have recieved?