Why can't I see the option to buy using the Microsoft account balance after I redeemed my...

Discus and support Why can't I see the option to buy using the Microsoft account balance after I redeemed my... in XBoX Games and Apps to solve the problem; [img] [img] I bought a 25 dollar gift card and redeemed it in the store then I wanted to get my self some ea fc points but the option to buy with... Discussion in 'XBoX Games and Apps' started by omar tarek1, Dec 27, 2023.

  1. omar tarek1
    omar tarek1 Guest

    Why can't I see the option to buy using the Microsoft account balance after I redeemed my...



    Why can't I see the option to buy using the Microsoft account balance after I redeemed my... [​IMG]

    Why can't I see the option to buy using the Microsoft account balance after I redeemed my... [​IMG]
    I bought a 25 dollar gift card and redeemed it in the store then I wanted to get my self some ea fc points but the option to buy with Microsoft account balance didn't show up its been two days since I have been trying to use the Microsoft account money but I couldn't so please if any one sees this please help much appreciated

    :)
     
    omar tarek1, Dec 27, 2023
    #1
  2. omar tarek1 Win User

    Why can't I see the option to buy using the Microsoft account balance after I redeemed my gift card in the store

    Thank you rodrigo for attending to my problem and I am using xbox one.



    To what I can see the transaction has been completed I can see in my xbox payment method that I have 25 dollars in my Microsoft account balance its just that i cant see when i am buying anything in the store
    [​IMG]


    [​IMG]
  3. Rodrigo Oliver Win User

    Why can't I see the option to buy using the Microsoft account balance after I redeemed my gift card in the store

    Hi Omar, my name is Rodrigo.

    I am sorry to hear that.

    Are you using a XBOX console or a Windows PC?

    Please, check again your transaction history and make sure it was completed.

    Please, follow these steps:

    Sign in to account.microsoft.com.

    Select Payment & billing > Order history.

    Order history

    Let me know if it works!
  4. Rodrigo Oliver Win User

    Why can't I see the option to buy using the Microsoft account balance after I redeemed my gift card in the store

  5. omar tarek1 Win User

    Why can't I see the option to buy using the Microsoft account balance after I redeemed my gift card in the store

    It still doesn't work
    [​IMG]
  6. Rodrigo Oliver Win User

    Why can't I see the option to buy using the Microsoft account balance after I redeemed my gift card in the store

Thema:

Why can't I see the option to buy using the Microsoft account balance after I redeemed my...

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