Why can't I see my custom profile picture when my friends can?

Discus and support Why can't I see my custom profile picture when my friends can? in XBoX on Consoles to solve the problem; I've uploaded a custom profile picture loads of times now but even after weeks it doesn't update on my Xbox or at xbox.com but apparently my friends... Discussion in 'XBoX on Consoles' started by Hitcher-3F582876-E483-4026-B530-D6C7342DBAAB, Jun 14, 2017.

  1. Hitcher-3F582876-E483-4026-B530-D6C7342DBAAB
    Hitcher-3F582876-E483-4026-B530-D6C7342DBAAB Guest

    Why can't I see my custom profile picture when my friends can?


    I've uploaded a custom profile picture loads of times now but even after weeks it doesn't update on my Xbox or at xbox.com but apparently my friends can see the new one just fine.

    Gamertag - Hitcher

    Thanks.

    :)
     
    Hitcher-3F582876-E483-4026-B530-D6C7342DBAAB, Jun 14, 2017
    #1
  2. NuclearRacc00n
    NuclearRacc00n Guest
    Custom profile pictures not showing

    When I look at my profile or at my friends list, I can't see anyone's custom profile pictures, even though I know that they have them and I know that I have one. I don't know why it happened, I just signed into my Xbox One and all I saw was the default pictures.
    And when I signed into my friend's account, they were showing up just fine.
     
    NuclearRacc00n, Jun 14, 2017
    #2
  3. justBLAZEDone
    justBLAZEDone Guest
    Profile pic stuck on Avatar

    I'm experiencing issues with viewing my profile picture.

    I uploaded a custom pic, all my friends can see it when they look at my profile (I've also spoken with customer service and they could see my pic as well).

    However On my console there is no pic and it only shows my avatar( my profile even has the switch to avatar option active, which to me means it thinks the profile pic is already there)

    . does anyone know how I can make it change on my end so I can see my own profile picture?
     
    justBLAZEDone, Jun 14, 2017
    #3
  4. Hitcher-3F582876-E483-4026-B530-D6C7342DBAAB
    Hitcher-3F582876-E483-4026-B530-D6C7342DBAAB Guest

    Why can't I see my custom profile picture when my friends can?

    Here's what they see -

    Why can't I see my custom profile picture when my friends can? [​IMG]
     
    Hitcher-3F582876-E483-4026-B530-D6C7342DBAAB, Jun 14, 2017
    #4
  5. vladdracul1974 Win User

    Custom Gamerpic not updating for me; shows on Feed

    I have same problem. My custom profile picture changed. But now, anytime I sign in on the profile with the custom pic, I can't see it. I just see the default Xbox one I had prior to the change. But apparently everyone else sees my custom picture. Even
    when I sign into other profiles on this Xbox I can see the custom pic, but when I'm signed in on my main one, I don't see it. I remove my profile, power cycled, add my profile again, nothing. I see a snake profile picture on my Xbox, and on my PC, when login
    on xbox.com. But my friends see my custom profile picture (Bela Lugosi, Dracula).
  6. Hitcher-3F582876-E48 Win User

    Why can't I see my custom profile picture when my friends can?

    Here's what they see -

    [​IMG]
  7. Zaniyah Win User

    Can't see anyone's custom gamerpic

    It sorta worked. when I'm in a party I can see some of their custom pictures but when clicking on their profile, it goes back to default. And it still shows the defaults for the rest of my friends list.
  8. ÃŽÅ TĤËĜØÃT�ï Win User

    Gamer Picture

    I'm having the same problem I can't upload a custom profile picture neither can my friend. We do it all the time and yet for some unknown reason it's not working the picture isn't inappropriate or anything
  9. Buorny Win User

    Xbox custom profile pictures not displaying

    So This is my 3rd ban and it was for one day for a profile picture which was a hamster and my friend was dared to do it and i was wondering if i could ever get my own custom profile picture again?
Thema:

Why can't I see my custom profile picture when my friends can?

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