Why can’t I see and purchase from a Microsoft rewards gift card?

Hi there Mark, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

Please note that the balance of Xbox gift cards claimed through the Microsoft Rewards program may take up to 24 hours to reflect in your account, so if that time period hasn't passed yet, it's advisable to wait.

If more than 24 hours pass without the balance reflecting in your account, then I recommend going to the order history of your Microsoft Rewards account using the following link and pressing the "Resend" button:

https://rewards.bing.com/redeem/orderhistory

If you still don't receive the balance in your account after doing this or if it doesn't appear in your order history, then it's necessary for you to contact Microsoft Rewards Support directly for further assistance through the following link:

https://rewards.bing.com/support

Please keep in mind that in this public forum, we are just fellow players like you, trying to help other players. This means we do not have access to any accounts or information about other users.

I appreciate your understanding and I wish you good luck!

Kind regards,
Gerardo.

If you have enough Microsoft reward points, then you need to redeem the reward points for Xbox/Microsoft Gift Cards on the redeem page of Microsoft rewards. Then once the gift card codes have been emailed to you, then you can redeem those gift card codes on https://account.microsoft.com/billing/redeem Once you have enough money from the Xbox Gift Cards, you can then purchase Minecraft from the Microsoft Store or Xbox Store (depending on which version you want).

Then why is the XBOX gift card from the microsoft rewards 23000 points and Microsoft store card is 23900 points? What is the difference between those?

Hiya!!

I would only purchase any type of Microsoft Gift Cards from either the Microsoft Store or from the Microsoft Rewards Page.

Happy Gaming!!

Hi there!

What source are you waiting on the gift card code from? Was it a Bing reward or purchased from the Microsoft store?