Why can't I remove subscription?

Discus and support Why can't I remove subscription? in XBoX Sales and Promo to solve the problem; This is my daughters xbox account i made for her and i want to cancel the subscription as she is on my xbox so i dont need 2. Went to cancel and... Discussion in 'XBoX Sales and Promo' started by Evie-GraceReynolds, Apr 2, 2020.

  1. Why can't I remove subscription?


    This is my daughters xbox account i made for her and i want to cancel the subscription as she is on my xbox so i dont need 2.

    Went to cancel and cannot remove someone please help. Cant even remove my card.

    Would of done support chat but over 60 people infront and the Call option isnt working.

    I got 4 kids running about i cant can and wait on hold Why can't I remove subscription? :(

    :)
     
    Evie-GraceReynolds, Apr 2, 2020
    #1
  2. Very Fat Santa8 Win User

    Why can't I remove subscription?

    you should be able to cancel subscriptions by signing into the account you want to cancel

    here
  3. CARLOS ANDRESPERDOMO Win User

    Why can't I remove subscription?

    The only option that I found is wait for another promotion like one month for USD 1 in Xbox live Gold o Game pass, so take it and once you have the subscription go to your account, and change the payment options for eliminate the periodical payment. meanwhile
    block the payment with your bank
  4. Evie-GraceReynolds Win User

    Why can't I remove subscription?

  5. IRB Win User

    Why can't I remove subscription?

    Hi

    You normally can't remove the payment card if it is currently attached to a subscription.

    If you visit
    https://account.microsoft.com/services/
    with the account you are trying to cancel with, Xbox Live should be listed with a "Manage" option, that should allow you to cancel it.

    If that doesn't work, then you would need to speak with Xbox Support, they may do a callback option to save you hanging on the phone.
  6. MRallamagoosa Win User

    Why can't I remove subscription?

    Is the subscription running or did it end in a past due payment? When that happens you are not able to make any changes to subscriptions until that is settle so it may explain your issues. If that is not the case, then I'm afraid the support is the
    only way to go since on the forum no one has access to account information.
Thema:

Why can't I remove subscription?

Loading...
  1. Why can't I remove subscription? - Similar Threads - Why can't remove

  2. Why can't I install Oblivion Remastered on PC Game Pass?

    in XBoX Games and Apps
    Why can't I install Oblivion Remastered on PC Game Pass?: Weird situation, but I downloaded The Elder Scrolls IV: Oblivion Remastered today on the Xbox app through Game Pass only to be hit with an error stating the app can't be opened and the code...
  3. Why can't I play five night's champion online when it loads it in soon as it starts on Xbox

    in XBoX Games and Apps
    Why can't I play five night's champion online when it loads it in soon as it starts on Xbox: Why can't I play my fight night champion for my Xbox online every time it loads and gets ready to start to fight the game ends 1dde4af0-f117-402c-8b68-baf6c96829c0
  4. Why can't I just change the account? (Minecraft)

    in XBoX Accessibility
    Why can't I just change the account? (Minecraft): What's so difficult about just changing the email by adding a button, confirming you actually want to change the email with a verification link, and changing it on your servers? Microsoft is a...
  5. Why can't I start The Escapists on series s

    in XBoX Games and Apps
    Why can't I start The Escapists on series s: I purchased the Supermax edition of "The Escapists" downloaded all of the game and dlcs then tried to start it and it immediately kicks me back out. I have powered my Xbox all the way down and...
  6. Why can't I create a new account?

    in XBoX Accessibility
    Why can't I create a new account?: I tried to create a new account on xbox series x, using Safari and using Chrome. When I type in the email address on Xbox, it immediately boots me back to the sign-in screen. When I type the email...
  7. Why can't I play multiplayer on Minecraft even when I am 13?

    in XBoX Games and Apps
    Why can't I play multiplayer on Minecraft even when I am 13?: I bought Minecraft Java and Bedrock Edition in December of 2024 with my dad when I was still 12, he tried to enable multiplayer on Microsoft Family Safety and failed after days of trying. Every...
  8. Why can't I remove consent from a child's account?

    in XBoX Accessibility
    Why can't I remove consent from a child's account?: I've recently wanted to update my Microsoft Account information. I'm told that I can't update the security info because I have one or more child accounts under my main account and I have to remove...
  9. Post removed? I only have a cell phone to work with, thereby can't see why it was removed.

    in XboX Insiders
    Post removed? I only have a cell phone to work with, thereby can't see why it was removed.: I can't see why it was removed because I am on the cell phone that does not display the entire reason only a very tiny tiny snippet of a few words. I don't even remember what I posted or when at...
  10. Why can't I remove my credit cards from my Microsoft account OR change my password????

    in XBoX on Windows
    Why can't I remove my credit cards from my Microsoft account OR change my password????: I currently have three different cards that are being charged with fraudulent charges through Microsoft. Can't change my password, can't remove credit cards, and good luck trying to speak to...