Why cant I play my games on alt acount

Thank youAgain · Apr 25, 2020

I just purchased another xbox and when I try to play games I downloaded on my alt account I get the message

Something went wrong

Sign in to account that purchased the game or installed the app. Nothing I am doing is fixing it and I cant get ahold of anyone thru Microsoft help page. Can anyone help me fix this. I can play just fine on the other xbox on any account

:)

Mr mc muffin#926

If its not letting you play games on your alt account because you bought games on your other account, you have to sign into your main account, go into setting, general, personalization, then into my home Xbox and it will tell you how many times you can
make that account a home xbox. After you do that sign out of your main account then sign into your alt account and then it should work.

Smwutches

Are you trying to play games that were purchased on the other account or were they purchased on the alt account?

If they were not purchased on the alt account, the alt account can only access those games on your other account's Home Xbox.

MKDeed

If your alt account is not lettin you play you need to be signed in as your main one or have your main account on the home xbox of your alts.

finzzilla747

Well i screwd up,I checked i could dowload acounts,which I could. But when I deleted my acount and try to download it it sais that i cant connect.so now i cant evan play alot of my games and ive lost my acount.

לאידוע

hey ther, tenx for fast coment! my problem is that was acounts that freinds from the game give me when they leaving the games, its alts acounts. so now i not sure i can comunicate with them after so long time, not sure i can find ther detiles becouse i
reset my whatsaap and the convershions with them no longer avlibale for me. so i want to know if ther is way to give my xbox again all the alts acounts that i was can conect before this problem upend.

Why cant I play my games on alt acount