Why cant I play my game

Neri Herrera · Apr 16, 2023

Today I tried to play Minecraft on my PC which I have done before I was able to do so because I bought the game on my Xbox a long time ago but for some reason when I tried to play today it told me that I did not own the game and that it was taken out of my library due to a refund which I did not do I am not sure what is going on because I was able to play just fine yesterday and this is not the first time I have been told I do not own a game that I bought

:)

Trayvon Clemmer

i cant play any of my games on cloud gaming why is that like i cant even click on play

Rostom L

Hi Neri!

Kindly check your order history https://account.microsoft.com/billing/orders and find your Minecraft game purchase if it was really refunded for some reason. If so, you would have to buy it again.

If confirmed that you still own it, try to reinstall the game. Or try first to repair and reset your game or launcher, Xbox app, and Microsoft Store. Make sure that you use or sign in the same account.
Repair/Reset apps - https://support.microsoft.com/windows/repair-ap...

Smwutches

The game doesn't release until next month.

TOPhatPENGUIN24

can anyone help me understand why i cant play my game?

the 8bit echo

and that will let me be able to play my arcade games on my new xbox?

Why cant I play my game