Why can't i play minecraft when i redeemed my gift code?

Hi, my name is , I'm a member of the Xbox community like you. I understand your problem, don't worry I'm here to help you.

Access your order history and check if the order appears;

https://support.microsoft.com/en-us/account-bil...

If it appears in your history, open the Microsoft Store and Xbox app and sign out of your account.

Log back in to the account where you redeemed the code and see if the issue persists.

Actually, I never had a Mojang account, when I redeemed minecraft from a gift code, It was in my microsoft account. Now in February of this year, somehow that microsoft account got deleted and now I can't play Minecraft. I checked Xbox usernames and found that my xbox profile is still alive. and I also found that my minecraft account is still safe as I found it in namemc. Only I don't know how I will login

I sent a game as a gift via the xbox store. It says that the code has already been redeemed on 03/2/2021. Today is 03/1/2021. So I would like to know why it can't be redeemed

GIFT Code Xbox360

You can't because you gifted them and he redeemed them

Redeemed codes aren't refundable.

Only codes that aren't or can't be used

This includes gift xards and no they aren't transferable

The played rule only applies to games you bought and played

But since its a gift the redeemed rule applies

Hi there! This is Virginia O.

I understand that you want to know where you redeem the code that Minecraft has given to you.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

If it is a Minecraft code, please:

Go to the Minecraft code redemption page.

Sign in to the account you use to play Minecraft.

Find the section for the content you want to redeem.

Enter the code and click Submit.

Follow the prompts to complete the redemption.

And if it is a Minecraft gift card:

Go to the Minecraft gift card redemption page.

Sign in to the Microsoft account you want to use to play Minecraft.

Find the redemption box that matches the game version on your gift card.

Enter the code and click Submit.

Sign in to the Microsoft account you want to use to play Minecraft.

Follow the link on the confirmation screen to install Minecraft.

Thank you for your cooperation and have a great day!