Why can't I play Horizon 4?

Discus and support Why can't I play Horizon 4? in XBoX on Windows to solve the problem; Almost as soon as I get out of the opening cutscene and into the actual gameplay section, the game freezes and crashes. Because of this, I have never... Discussion in 'XBoX on Windows' started by Peter Beal, Jun 28, 2019.

  1. Peter Beal
    Peter Beal Guest

    Why can't I play Horizon 4?


    Almost as soon as I get out of the opening cutscene and into the actual gameplay section, the game freezes and crashes. Because of this, I have never been able to play the actual game.

    System specs:

    CPU: Ryzen 5 2600, ~3.4GHz

    GPU: NIVIDIA Zotac GTX 1060-6GB

    RAM: Corsair Vengeance LPX 8GB (2x4GB)

    Motherboard: ASRock AB350m Pro4

    HDD: SeaGate FireCuda SSHD 1TB

    PSU: 500W

    Most recent error message:

    Source

    ForzaHorizon4.exe

    Summary

    Stopped working

    Date

    ‎26/‎06/‎2019 21:59

    Status

    Report sent

    Description

    Faulting Application Path: C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.317.19.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe

    Problem signature

    Problem Event Name: MoAppCrash

    Package Full Name: Microsoft.SunriseBaseGame_1.317.19.2_x64__8wekyb3d8bbwe

    Application Name: praid:SunriseReleaseFinal

    Application Version: 0.0.0.0

    Application Timestamp: 5d07f39f

    Fault Module Name: ForzaHorizon4.exe

    Fault Module Version: 0.0.0.0

    Fault Module Timestamp: 5d07f39f

    Exception Code: c0000005

    Exception Offset: 0000000002c310ac

    OS Version: 10.0.18362.2.0.0.768.101

    Locale ID: 2057

    Additional Information 1: 6ca4

    Additional Information 2: 6ca4e12111ac51c81a8573cc6c284789

    Additional Information 3: cbb8

    Additional Information 4: cbb870181a1ce705911e88deb93d8b11

    Extra information about the problem

    Bucket ID: f58c8674276aab53c1695dfc86e259b7 (1254637310375516599)

    Is there a reason why I can't run it? The PC runs very smoothly now, even in FH4, but it just crashes seemingly randomly but consistently. Everything else works.

    ***Moved From: Windows 10/Gaming on Windows 10***

    :)
     
    Peter Beal, Jun 28, 2019
    #1
  2. XBF Brad A Win User

    Why can't I play Horizon 4?

    Hello Peter,

    Thanks for coming to the forums. We recommend trying to uninstall and reinstall the game. Also make sure PC OS and drivers are completely up to date.

    Thanks,

    Brad
  3. Pogman6988888888 Win User

    Why is Cloud Gaming not letting me play games I have already downloaded?

    For example I have downloaded Forza Horizon 5 but can't play it on the cloud. But can play Forza 4 on cloud
  4. ZNIPER ZA Win User

    forza horizon 4

    Forza Horizon 4 is one of my most anticipated games of 2018 can't wait to play :)
  5. FORZAGOD30925 Win User

    My xbox is an constant loop with the same error sign (0x8015d1ce) when no other account is on.

    I'm trying to play Forza Horizon 4, but I can't each time I click play here instead it reboots the game and shows the same message.
  6. Bakyos Win User

    FPS or RACING?

    Why separate them. I like both genres. One Forza Horizon 4, and doom on the other side? Can't tell which I love more. I love all good games.
Thema:

Why can't I play Horizon 4?

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