Why can't I play any of my game pass games on pc

Discus and support Why can't I play any of my game pass games on pc in XBoX Games and Apps to solve the problem; I am on pc, with a pc game pass subscription. I am fully able to sign in and use the xbox app and talk to my friends but whenever I try to launch... Discussion in 'XBoX Games and Apps' started by Kyler Norris, Dec 16, 2023.

  1. Kyler Norris
    Kyler Norris Guest

    Why can't I play any of my game pass games on pc


    I am on pc, with a pc game pass subscription. I am fully able to sign in and use the xbox app and talk to my friends but whenever I try to launch strictly a game pass game that I own it asks me which microsoft account do I want to use and I pick the one that my xbox app account is linked to and it gives me an error that says "sorry we couldn't sign you into xbox live". I have tried multiple games and its the same result. Is there a fix?

    :)
     
    Kyler Norris, Dec 16, 2023
    #1
  2. Adam Sheetz Win User

    Why can't I play any of my game pass games on pc

    Hi Kyler N, my name is Adam.

    I’m sorry to hear that you’re having trouble launching your Game Pass games. Based on your description, it seems like you’re able to sign into the Xbox app and communicate with your friends, but you’re unable to launch your Game Pass games due to an error message that says, “sorry we couldn’t sign you into xbox live”.

    In this article https://answers.microsoft.com/thread/d1df3d00-8a06-404e-a205-c7f15151d0a1 , SammyVS shows the solution to the problem can be solved by following these steps:

    "METHOD 1:

    1. Windows key>settings>games>xbox network wait for the test to finish and then click on ''fix'' and test again.

    2. Then press the Windows Button then type Services.

    3. Right-click over the Services App from the list of results.

    4. Then select Run as Administrator

    5. Scroll to the bottom and find the following services:
    IP Helper
    Xbox Live Auth Manager,
    Xbox Live Game Save,
    Xbox Live Networking Service,
    Gaming Services.

    6. Do this with each of the services listed above.

    7. Right-click over the service and select Properties.

    8. Find the Startup type section and make sure it’s set to Automatic.

    9. If the service isn’t started, click Start to start the services.

    10. Click Apply and OK to save changes.

    METHOD 2:

    Open Powershell as admin and enter the following command.

    Get-AppxPackage *xboxapp* | Remove-AppxPackage

    After that open the Microsoft Store, and in the upper right corner go out and log in with the account you are trying to log into the Xbox app, look for the app in the store click on ''get'', install it again and see if you can log in now."

    I hope this helps.
    Adam.
  3. Pompatus Win User

    I don't get it

    I did this too and talked with Customer Support. They said you can't play on PC with Game Pass. Even though a Sea of Thieves ad pops up at my Windows 10 start button for the Microsoft Store, and clearly says "Play Free with Game Pass" with $59.99 crossed
    out. Why would this pop up on my Windows 10 PC when you can't play on PC with Game Pass? It's very misleading. Plus, now that I've activated my two-week trial on Game Pass, it's going to be wasted. They can't pause it ... I asked.
  4. JeremyKingsc1 Win User

    PC Game Pass cant install some of the games

    Why would they list it on Xbox game pass for PC, if you can't play it on a PC?
  5. Jiro∞ Win User

    Transfer a save for One Piece: Pirate Warriors 4 to or from PC Game Pass to Steam

    Well that's really lame. Why would I even bother using PC Game Pass at all when I can't mod my games or join friends playing on Steam?
  6. luissolid Win User

    PC Games are in "Xbox Game Pass" but aren't in "Xbox Game Pass PC"

    Games like Borderlands 2 or Minecraft can be install if I had a xbox one but to PC I can't (xbox game pass PC) !! Why ?!

    Why ?
    Tve Xbox Game Pass from console its different from the Xbox Game Pass on PC!

    Some games are exclusive for console and others for PC.

    Btw remember tha Xbox Game Pass on PC it's just started, so you will see more and more games will be add on Game Pass.

    Regards!
Thema:

Why can't I play any of my game pass games on pc

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