Why cant i play a pre ordered game i brought from 2020

Discus and support Why cant i play a pre ordered game i brought from 2020 in XBoX Games and Apps to solve the problem; I have DayZ brought in 2019 and space engineers “pre ordered” in 2020, my gamepass ultimate ram out and for sone reason now I can’t play them? (Just... Discussion in 'XBoX Games and Apps' started by Luke Hodgson1, Jan 30, 2025 at 6:22 AM.

  1. Why cant i play a pre ordered game i brought from 2020


    I have DayZ brought in 2019 and space engineers “pre ordered” in 2020, my gamepass ultimate ram out and for sone reason now I can’t play them? (Just checked same with battlefield 1) I can’t currently afford to pay my next ultimate subscription but why does that effect owned games?!

    My Questions

    Why do they seem to be linked to ultimate when I brought and own them?

    Why does it seem a pre ordered game is seperate from an owned game on the billing history?

    What causes this and what can I do to fix it? I’ve looked at other things online and I’ve reset my console and router multiple times, I realllly don’t want to remove my account from my console because I also have friends and family members on here and some don’t remember because they’ve moved on to other things

    I can also play destiny 2 and warthunder online so it’s not an xbox live related thing, I can also create a New SE world but can’t continue any of my previous ones…..

    :)
     
    Luke Hodgson1, Jan 30, 2025 at 6:22 AM
    #1
  2. Luke Hodgson1 Win User

    Why cant i play a pre ordered game i brought from 2020

    I think your missing the point, I brought those games up to 5 years ago with Money not game pass yet game pass has locked them out, I shouldn’t need a subscription to pay for games I already own

    It’s like having a set of keys to unlock the ability for your car keys to unlock your car so you can drive
  3. Smwutches Win User

    Why cant i play a pre ordered game i brought from 2020

    Online games require Game Pass Core or Ultimate (which includes Core). The only exception is free-to-play games.
  4. Smwutches Win User

    Why cant i play a pre ordered game i brought from 2020

    I understand the point, but that's how it's worked for a very long time. Pre-Game Pass, Gold was required to play online.
  5. APEXASSASSlN Win User

    Im i aloud to do this

    So why cant i pre order it from anywhere
  6. LegoNinja187 Win User

    i cant play the games i pre-ordered

    Some more information would be helpful here, such as which game(s) you pre-oredered, and the version of said game(s).

    Just make sure you are signed in with the account that actually Pre-ordered the games, and that you should be able to play them (I.e. the version you own has been released).
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Why cant i play a pre ordered game i brought from 2020

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