why can't i pay for a past due payment with my microsoft wallet?

Discus and support why can't i pay for a past due payment with my microsoft wallet? in XBoX Games and Apps to solve the problem; i only have money in my xbox wallet so i have no idea how im going to pay for my gamepass? 4910a2af-b267-49a4-a27b-b4adc3e117fe Discussion in 'XBoX Games and Apps' started by devilglory, Aug 20, 2018.

  1. devilglory
    devilglory Guest

    why can't i pay for a past due payment with my microsoft wallet?


    i only have money in my xbox wallet so i have no idea how im going to pay for my gamepass?

    :)
     
    devilglory, Aug 20, 2018
    #1
  2. ACN0LOG1A
    ACN0LOG1A Guest
    Past due payment for Xbox live gold

    I have a past due payment and i dont understand why I can't pay it with my Microsoft account. So I always buy the 12 month gold and each time it ends your subscription finishes no problem after that. Since I bought a game and had a little left over and my
    Xbox live already ended I decide to buy 1 month gold in the Xbox store and after that ended it suddenly charged me with a past due payment. So my question is why can't I pay with my Microsoft account if I have the money now?? Or with a 12 month just deduct
    that 1 month?
     
    ACN0LOG1A, Aug 20, 2018
    #2
  3. D3ADawakening
    D3ADawakening Guest
    billing

    Can't pay for xbox live because the card i payed with previously was cancelled, and the renew payment setting was on, now i have past a due payment that I need to pay using that card but because it was cancelled there's obviously no way to pay with that
    card, and it won't let me change the payment method because the past due payment i'm expected to pay using a card that's been cancelled. Any ideas on how to fix this?
     
    D3ADawakening, Aug 20, 2018
    #3
  4. The Viral Cyrix
    The Viral Cyrix Guest

    why can't i pay for a past due payment with my microsoft wallet?

    As far as I am aware the only payments method for a past due balance are a debit card or paypal
     
    The Viral Cyrix, Aug 20, 2018
    #4
  5. xUAx Shadow
    xUAx Shadow Guest
    xUAx Shadow, Aug 20, 2018
    #5
  6. Saeleth
    Saeleth Guest
    Past due balances unfortunately need to be paid with your debit or credit card. For additional assistance i would advise contacting Microsoft billing support
     
    Saeleth, Aug 20, 2018
    #6
  7. Gamingboy177 (Sam)
    Gamingboy177 (Sam) Guest
    Gamingboy177 (Sam), Nov 2, 2018
    #7
  8. Saeleth Win User

    why can't i pay for a past due payment with my microsoft wallet?

    Past due balances unfortunately need to be paid with your debit or credit card. For additional assistance i would advise contacting Microsoft billing support 😀
  9. xUAx Shadow Win User

    why can't i pay for a past due payment with my microsoft wallet?

  10. The Viral Cyrix Win User

    why can't i pay for a past due payment with my microsoft wallet?

    As far as I am aware the only payments method for a past due balance are a debit card or paypal
  11. Gamingboy177 (Sam) Win User

    why can't i pay for a past due payment with my microsoft wallet?

  12. MRallamagoosa Win User

    ¿Porque mi suscripción vencida no se reanuda si ya añadí 200 pesos a mi saldo de cuenta Microsoft?

    If you ended up in a past-due situation, that is the reason why it will not resume by just adding credit to your balance. Unfortunately gift cards, subscription cards, or your Microsoft account balance can't be used to pay
    for a past-due Subscription so, to settle that, you will need to use another payment method or eventually contact support to see if they can manage that.

    https://support.microsoft.com/en-us...unt-pay-for-a-past-due-microsoft-subscription

    https://beta.support.xbox.com/contact-us
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why can't i pay for a past due payment with my microsoft wallet?

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