Why can’t I login to my Microsoft account from Minecraft on my PS5

Hi Dakotah! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Minecraft account on the PS5 console.

Just a gentle reminder that we are only Xbox gamers here in the community forum. We are not Microsoft employees and we do not have tools to access any Microsoft System.

Based on the error message you provided, this means that your PSN account is actually associated with a different Mojang/Microsoft email address. I highly recommend you reach out to Mojang Support for further assistance as they have the tools and resources to properly investigate this case:

https://help.minecraft.net/hc/en-us/request/new?ticket_form_id=360001225811

Unfortunately, Microsoft Xbox does not have tools to manage or see linked 3rd party accounts such as PlayStation, Ubisoft, Steam, Epic Games, etc.

Just in case Mojang refers you to PlayStation Support, you may contact them through the link below:

https://www.playstation.com/support/contact-us/

Note/Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

I did the account on my email but like a example I can’t play Minecraft realms on ps5 whit my Microsoft account

Hi! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

Have you tried ny uninstalling the game?

Hi there JP A, my name is Gerardo, and I'm an Xbox player. I'll be happy to assist you with any questions or concerns you may have.

It's important for you to know that account linking is done directly through the PlayStation/Sony platform, so only they can provide you with that information. You can also confirm this through the following threads where the Volunteer Moderator "SwordofWhedon" confirms it:

https://answers.microsoft.com/thread/7740af02-b4af-490f-8223-23dace8dadf9

https://answers.microsoft.com/thread/aa5c13f7-b056-474f-978a-651dab45a2ab

You can contact PlayStation Support through the following link:

https://www.playstation.com/support/

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Please keep in mind that in this public forum, we are just fellow players like you, trying to help other players. This means we do not have access to any accounts or information about other users.

I appreciate your understanding and I wish you good luck!

Kind regards,
Gerardo.

I can’t believe this hasn’t been fixed yet. Just downloaded minecraft for my sister and created a microsoft account for her. The app keeps crashing. It can’t login to her account and crashes during log in. When I skip login it crashes in settings.

I can’t believe the state this app is in... I don’t remember Minecraft being this unstable before it was under microsoft. There are reports from october and here I am months later still having the same problem...

Latest ios version, latest minecraft version. The game is unplayable. Can’t believe you are asking money for this...

Game only works with wifi turned off.