Why can't I get any explanation or any actual help with my issue?

Discus and support Why can't I get any explanation or any actual help with my issue? in XBoX Games and Apps to solve the problem; Hello. Ever since December of last year I have been having issues with Fortnite. I've contacted Epic support more times than I can count and they are... Discussion in 'XBoX Games and Apps' started by Joe Granoble-Ortiz, Jan 25, 2025.

  1. Why can't I get any explanation or any actual help with my issue?


    Hello.

    Ever since December of last year I have been having issues with Fortnite. I've contacted Epic support more times than I can count and they are no help in anyway whatsoever. They give me a list of "workarounds" that do not work and once they have exhausted those lists, the redirect me to Microsoft. They give no indication to where in Microsoft I should go, just that they can't do a damn thing to help.

    The issues started when Fortnite Season 5 Started back in December of 2023. Since then my game will crash at random times not allowing me to play. When the game crashes there is no error code given. Nothing of help or value that allows me to fix the issue. Just a nice "We're sorry, we are working on correcting the issue so that in the future it never happens again". That hasn't happened. Epic support has been nothing but a waste of time and has done nothing to give me any clue to why I'm crashing or how to fix what is wrong. Their solutions were "Run as an Admin, Update Drivers, Clear the Cache" and other basic fixes that I have done numerous times now. I even hard reset my PC and everything.

    Every time they get me no where and redirect me to Microsoft for some reason.

    Please help.

    :)
     
    Joe Granoble-Ortiz, Jan 25, 2025
    #1
  2. JosefLBohorquez Win User

    Why can't I get ANY help for my xbox error 0x800705b4?

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this James

    Sorry to hear that you're not able to play something right now.

    May I know if you tried all the troubleshooting steps from this article?

    https://support.xbox.com/help/errors/error-code...

    If yes, when you performed the power cycle step. Did you tried power cycling your internet router as well?

    And, if you already tried something else (besides the steps provided in that article)

    Please tell me what else did you do

    This is to avoid giving you the same troubleshooting steps
  3. adamma666 Win User

    Can connect to network but not to internet

    I don't know why, I don't know how, but this actually worked! Shad0WmanUK, you are one awesome guy! Thank you very, very much for help and patience throughout the whole day.

    Is there any way to simply explain why this error occured or why your settings fixed this issue? As I said, I never changed anything on my setup, I can't believe that I am actually back online. THANK YOU!
  4. Ciarxnn Win User

    Infinite Warfare Beta

    I haven't received a beta code or any info on getting the beta or even downloading the actual game for that matter, would love an explanation as to how I do this?
  5. noboundz Win User

    Another rumor. Maybe good news

    Might as well be in Latin because I don't get any of that or the explanations, and I can't be bothered to anyway, so... sounds... good... maybe.
  6. Independent Develope Win User

    Unfair Enforcement

    I understand I'm responsible but I guess you didn't get my point. I posted this to bring attention to the faults with the appeal process and did not in any way try to defend my actions or ask for the ban to be lifted by some outside force. My explanation
    of why it happened is irrelevant to the discussion I tried to create.
    As stated above, if you have any feedback please checkout the http://xboxideas.uservoice.com

    Are you in need of any help with support related issues? I'll be happy to assist you further.
Thema:

Why can't I get any explanation or any actual help with my issue?

Loading...
  1. Why can't I get any explanation or any actual help with my issue? - Similar Threads - Why can't explanation

  2. Why can't I play siege even thought I bought it

    in XBoX Games and Apps
    Why can't I play siege even thought I bought it: I purchased seige thinking I could finally play with my friends with our paying for game pass, come to find out even after paying $50 I still have to pay for game pass and it really ticks me off...
  3. Why can't I change my gamerpic?

    in XBoX on Consoles
    Why can't I change my gamerpic?: I've not been able to change my gamerpic for 2 days ongoing now and have been speaking with agents, was told different things. It just says uploading, then never changes the picture....
  4. Why can't I change my profile picture to anything other than the default pre made options?

    in XBoX Accessibility
    Why can't I change my profile picture to anything other than the default pre made options?: I've been experiencing this issue for about a day and I tried using the app. Yet it keeps telling me that it'll be verified, but it never changes it. f98118ae-78a3-4016-8870-1eb40696815b
  5. Why can't I join any Minecraft server using Vi Sim's cellular data?

    in XBoX Games and Apps
    Why can't I join any Minecraft server using Vi Sim's cellular data?: Right now, I'm playing on Minecraft Bedrock 1.21.71.01, but I cannot connect to any Minecraft server using the Vi network. However, when I use Airtel, I can connect without any issues. It seems...
  6. Why can't I play Minecraft Java even though I have owned Minecraft Bedrock for years?

    in XBoX Games and Apps
    Why can't I play Minecraft Java even though I have owned Minecraft Bedrock for years?: I own and have been playing Minecraft Bedrock for years even paying for Realms monthly but every time I try to play Java, it tells me that I need to buy Java. Shouldn't I be able to redeem Java...
  7. Why can't I add a gift card to my cart ?

    in XBoX on Windows
    Why can't I add a gift card to my cart ?: I am trying to add a gift card to my cart however I see a box with a error code in it telling me I'm at my limit in my cart when there's nothing there. Here's the code CV:...
  8. I can only pay the low price when I buy things, and I can't pay the high price, why?

    in XBoX Accessibility
    I can only pay the low price when I buy things, and I can't pay the high price, why?: I can only pay the low price when I buy things, and I can't pay the high price, why? fac438be-025b-4bcd-94f3-642fdb8f1d40
  9. Why can't I join realms and servers on my Minecraft Bedrock edition on my PC?

    in XBoX Accessibility
    Why can't I join realms and servers on my Minecraft Bedrock edition on my PC?: My Minecraft has not let me be able to join into realms or Minecraft servers my friends made. When joining into a server, it cuts to an error that says to log onto my Xbox to access the server. I...
  10. Why can't I change my Install Options even though I have space

    in XBoX Games and Apps
    Why can't I change my Install Options even though I have space: I bought a steamdeck, put windows on it and am trying to install Minecraft but even after I spend $25 on the game I can't Change my options Please help 525a5507-a962-4c2c-9e12-9a45a2adca7a