Why can’t I download the cross gen bundle on my Xbox one S?

Aw okay. When I'm looking on the store the only version of MW3 avaliable is the cross-gen bundle. So I'm guessing there's no way to download the Xbox one version of the game on an Xbox series S. It feels a little bit like a scam calling it the Cross-gen bundle, as you would assume you get an xbox one and Series version of the game on purchase.

(this is for Call of Duty MW3)

At this point I’m done trying I’ve talked to at least 5 people and tried at least 20 different options and have not been able to get it to work I’m filing for a refund.

Hello Brody T, I am an independent advisor and I will be happy to help you today. My name is Khaji

I'm sorry to hear that you're experiencing issues trying to download the multi-gen pack on your Xbox One S.

First make sure your Xbox One S is connected to the Internet stably and that you have enough bandwidth to download the multi-gen pack. You can try restarting your router and check if other devices can access the Internet without problems.

Sometimes cache buildup can cause download issues. Go to your Xbox One S settings, select "System" and then "Storage." Choose the internal hard drive and select "Clear cache." Restart your console and see if you can download the multi-gen pack after doing so.

Make sure you have enough available storage space on your Xbox One S to download and install the multi-gen pack. If the hard drive is full, you may not be able to complete the download. Try freeing up space by deleting games or apps you no longer need.

Make sure your Xbox One S is updated with the latest version of the operating system. Go to your console settings, select "System" and then "System Updates." If updates are available, download and install them.

Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.

It’s an Xbox one but the full name was Xbox one s older gen console