Why can’t I download Black Ops 3 Xbox series x

Hi JackStetson1, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Are you trying to install the correct version?

There is the Xbox One and Xbox 360.

Xbox One: https://www.xbox.com/games/store/call-of-duty-black-ops-iii/C3Q2WWJJ2T1H

Xbox 360: https://marketplace.xbox.com/Product/COD-Black-Ops-III/66acd000-77fe-1000-9115-d8024156091d

Please, let me know if it works.

From what I can tell, to access the Series X version of the game, you need the Cross-Gen bundle...once you buy that, you should then be able to download and install the Series X version. Without the cross-gen bundle it will, presumably, just install the XB1 version

From the Store page:

"For digital owners of the Call of Duty®: Black Ops Cold War Standard Edition, this upgrade will unlock the Call of Duty®: Black Ops Cold War Cross-Gen Bundle, giving access to the Xbox Series X|S version of the game. After upgrade purchase, search in the Xbox store for the Call of Duty®: Black Ops Cold War - Cross-Gen Bundle to install the Xbox Series X|S version of the game."

Call of duty Black ops Cold war for Xbox one and Xbox series X.

"so why can’t you guys just do that."

They have, it's called Xbox Series X.

Have tried all methods listed at

https://support.activision.com/call....B.C.,there are general service interruptions

None have worked.

I copied game from internal drive of a Xbox series X with a working Black Ops 3.

Played from the harddrive on same machine, and it updated/connected to online gameplay. I transferred the same hard drive to another Xbox series X (the one having issues), and it went back to 100.0.0.12.0.0 and would not update. It plays other games with no issues!