Why can't I download and install Forza Horizon 5 from Xbox app on Windows 11?

Hello Thundershock, my name is zahir

The game download app includes Microsoft Store, Xbox app, and Steam. If you encounter the Forza Horizon 5 not installing/downloading issue, you can troubleshoot these game download apps through the following ways:

Log out of these apps and then log in again.

Restart these apps.

Reset the Microsoft Store cache.

Repair, reset, or reinstall these apps.

If you are using Microsoft Store to download Forza Horizon 5, the Forza Horizon 5 not installing/downloading issue may be caused by corrupt caches. You can reset the Microsoft Store cache to solve the problem. Here is the guide:

Press the Windows key + R to open the Run dialog box.

Type “wsreset.exe” and press Ctrl + Shift + Enter to reset the Windows Store cache.

Then, you can download and install the game again. If the above steps don’t work, you can try deleting the cache folder to solve the Forza Horizon 5 not installing/downloading issue. Here is the guide:

Open Windows File Explorer and navigate to this path: C:\Users\User_name\AppData\Local\Packages \Microsoft.WindowsStore_8wekyb3d8bbwe.

Right-click on LocalCache and choose Delete from the context menu.

After that, try downloading and installing Forza Horizon 5 again to see whether the issue is solved

I hope this helps

I can't install both AoE IV and Forza Horizon 5 through Game Pass 0x00000001 error message. I tried everything, including a fresh install of Windows 11, but I still have this issue.

Hello LatestJan, My name is David. I am an independent advisor, happy to help you today.

Ok, if you are planning to reinstall Windows 11 and want to keep the Forza Horizon 5 installation on your D drive without having to download it again, there is an approach you can try. Be sure to back up your important files before making any changes to your system.

Back up the game installation folder Go to the location where Forza Horizon 5 is installed on your D drive and copy the entire game folder to a safe place. Typically, the default installation location for Microsoft Store games is "C:\Program Files\WindowsApps". Locate the Forza Horizon 5 installation folder within that location.

Perform the reinstallation of Windows 11 Follow the process to reinstall Windows 11 on your computer as you normally do. This will format your C drive and reinstall the operating system.

Once you have completed the reinstallation of Windows 11, go to the location where the Forza Horizon 5 installation folder was on your D drive and check if the folder is still present. In some cases, reinstalling Windows may have deleted the game installation folder.

If the Forza Horizon 5 installation folder is deleted during Windows reinstallation, you can copy the backup folder you made in step 1 back to the original location on your D drive.

Verify the integrity of the game After restoring the game installation folder, launch the Xbox or Microsoft Store app and verify the integrity of the game. This will allow the application to detect existing game files and perform any necessary repairs or updates.

Best regards.

Hi,

The URL you've hyperlinked is the same for both links. I can't find anywhere where it says Forza 5 does not run on Windows 11.

I'm not sure how you have lost access to your progress and in-app purchases, that is likely a separate issue. However, Windows 11 is not in beta, it's a full commercial release. It's been on general release since October 2021. Forza Horizon 5 is designed to run on both Windows 10 and Windows 11.

There should no incompatibilities for games between Windows 10 and Windows 11. I'm a PC gamer and I play Forza Horizon 5 via Windows 11 and it's working perfectly.

If you can provide some more details we may be able to help you further.

Hello Roko312, My name is David. I am an independent advisor, happy to help you today.

To fix this issue, you can try the following:

1. Check if your Windows operating system is up to date by going to “Settings” > “Update & Security” > “Windows Update” and checking for available updates. If updates are available, install them and then try installing the app again.

2. Reset the Microsoft Store app and then try installing the app again.

3. Run the Microsoft Store Apps Troubleshooter.

Tell me if this has worked, I hope it is useful to you

Best regards.