Why can't I download a game with xbox game pass? My PC is added as a device but isn't...

What version of Windows 10 do you have? 1903? 1909? other?

You can look at this info by pressing Windows + R, type "winver" (without quote) and press Enter.

Hi there,

just to be sure, are you using the Xbox (beta) app on the PC to download/install the games?

Also be sure to check if the subscription is active (and without issues) at
http://account.microsoft.com/services

Let us know the results

I did this too and talked with Customer Support. They said you can't play on PC with Game Pass. Even though a Sea of Thieves ad pops up at my Windows 10 start button for the Microsoft Store, and clearly says "Play Free with Game Pass" with $59.99 crossed
out. Why would this pop up on my Windows 10 PC when you can't play on PC with Game Pass? It's very misleading. Plus, now that I've activated my two-week trial on Game Pass, it's going to be wasted. They can't pause it ... I asked.

Sending a message to many thousands of people "is" announcing it for game pass.

"We goofed" simply isn't a good enough reason for such a mistake.

Why then was it downloadable for free on the Xbox app but not playable?!

I've wanted this game for some time and as a day one game pass subscriber I feel a little hard done by here, if I decide to buy the game and it is then added to game pass I will be canceling my subscription.

I'm not into being tricked to spend money I didn't have to.

You mentioned PC game pass, this has different games to Xbox One game pass. If you download the Xbox Game Pass app on your mobile device, it will show both Xbox on listings and PC listings.