Why can’t I connect to the Wi-Fi.

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

Good evening

If the problem has occurred before, it is possible that it is physical.

Have you tried connecting to the RJ45 cable? Does the cable work fine?

Have you tried restoring?

https://beta.support.xbox.com/help/hardware-net...

bought the Xbox 360 model e for my son and he can’t connect to WiFi because Xbox shut down their 360 servers so I need to know before I buy this WiFi adapter for the Xbox

So what you're going to do is look on the back of the console and try to find a free usb port for it. then plug it in and go to Wi-Fi settings and connect to your Wi-Fi.

Oh I guess that would help

I tried unplugging the cable while the xbox is off and wile I was still connected to xbox live but then it says I do have cable plugged in and won’t let me use my Wi-Fi. I tried setting it back to factory settings. i rebooted my router . Unfortunately I
can’t remember a little things I tried

The Wi-Fi will not work without the cable.

Wen testing the connation the little symbol for Wi-Fi switches to the cable symbol and back.

Is your wi-fi working fine cause i run on wi-fi and it works fine apart from a high 200 ms latency how is your wi-fi connection ?

Hello,

I tried it on energy saving mode with Wi-Fi. When I first turned it on it was not connected but after several seconds it then connected to Wi-Fi.