Why cant I connect my profile on bc on Xbox one

Hi MasterSeth1207,

I tried to do some digging for you but could not come up with a solution, it might be a good idea to talk to the official Xbox Support team as they might be able to reconnect it for you, here is a link: https://support.xbox.com/en-US/contact-us

Yeah im having the same problem but im connected but i cant see what my settings bc its stuck on the screen saying i need to be online WHY ISNT THIS PROBLEM ANSWERED YET

thats the thing it dont work. im logged on with my profile but if i try to connect, it says that it cant connct to xbox live. i open the one guide and check internet and everything is okay on my xbox one. only thing that i cannot connect to xbox live through
a xbox360 game on xbox one. that sucks and i dont know why this is happening.

I cant connect to Xbox-Live and i dont know why.

I have Internet i can download games, updates... use twitch or youtube

but i cant connect to Xbox-Live and thats the reason why i cant download a Profile

So Sad

This is extremely ridiculous an ubsurd that microsoft cant do anything about this other that explain to you as to why there system is just built for the way they want you to use it. Like we clearly KNOW how to PURCHASE xbox games on a 360 and on a xbox
one we have all done it but the issue is MICROSOFT introduced bc games and made it to where you cant play bc discs on xbox one s and you cant purchase them with the gift cards MICROSOFT provides us. So what am I a consumer supposed to to when I wanted to buy
fallout new vegas bc and I buy the disc and through research I find out my ONLY console my xbox one s cant play the bc disc because of its built in hardware (optic laser) so I return the disc to gamestop and instead I purchase MICROSOFTS NONREFUNDABLE giftcard
with the LAST money I have and it turns out I cant get the game I wanted over a simple technacality and hardware that wasnt made for bc?? So what do I do now that I cant refund your stupid card and I dont know WHO A XBOX 360