why can't I connect, my internet is ok but can't connect to Xbox apps

Discus and support why can't I connect, my internet is ok but can't connect to Xbox apps in XBoX Games and Apps to solve the problem; As my post title says I can't connect to play my game thanks Linda d2d263e3-ae9a-4991-90a8-04b31d7079cc Discussion in 'XBoX Games and Apps' started by GWizGranny2, Dec 2, 2016.

  1. GWizGranny2
    GWizGranny2 Guest

    why can't I connect, my internet is ok but can't connect to Xbox apps


    As my post title says I can't connect to play my game

    thanks Linda

    :)
     
    GWizGranny2, Dec 2, 2016
    #1
  2. XTREME REM
    XTREME REM Guest
    can't connect to xbox live

    OK I set up my modem/router on the same floor as the xbox, and made a wired connection. It connects to the internet but still can't connect to xbox live.
     
    XTREME REM, Dec 2, 2016
    #2
  3. TomUS90
    TomUS90 Guest
    Cant connect to Xbox Live (PLEASE READ)

    I can't connect either. It's bull. My housemate is on but I can't connect Internet to xbox live. I don't understand
     
    TomUS90, Dec 2, 2016
    #3
  4. Jomari Arc
    Jomari Arc Guest

    why can't I connect, my internet is ok but can't connect to Xbox apps

    Hi,

    We're happy to look into this. To isolate the problem with Xbox App, here is the link on how to
    download and use the Apps Troubleshooter.

    Regards.
     
    Jomari Arc, Dec 5, 2016
    #4
  5. Jomari Arc Win User

    why can't I connect, my internet is ok but can't connect to Xbox apps

    Hi,

    We're happy to look into this. To isolate the problem with Xbox App, here is the link on how to
    download and use the Apps Troubleshooter.

    Regards.
  6. XTREME REM Win User

    can't connect to xbox live

    OK I set up my modem/router on the same floor as the xbox, and made a wired connection. It connects to the internet but still can't connect to xbox live.
  7. DXBlazePT Win User

    Optional Media Update

    But, if I can't connect my xbox 360 to the internet, how do I download the app?
  8. Silver97890 Win User

    Trouble with backwards compatible game

    I can't, it says that it's not connected to the internet. My xbox one is connected to the internet but when I try to play a 360 game on the xbox one it says that it can't connect to the internet.
  9. DanMen334 Win User

    xbox one smartglass app and xbox one companion won't work on same Verizon WiFi

    try to connect your xbox via ethernet cable maybe there's a lot of internet capacity demanded by apps and that's why you can't use them
Thema:

why can't I connect, my internet is ok but can't connect to Xbox apps

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