Why cant i choose gamertag in order to sign in ?

Hi,Riff! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

Just as a heads up, we are currently receiving multiple reports regarding this particular account creation issue, however, no official announcements have been made by Microsoft .In the meantime we can just perform troubleshooting steps.

Have you tried clearing both your cookies and cache on your browser?

My gamertag is CJ2003XX44 and I cant sign in. Can you please tell me why I cant sign in. Thanks!

have you tried to sign into login.live.com with the email for your gamertag??

if you cant sign in or get an error message this would be the causeof why you cant download the profile

If it won't work through that website, you can use the recovery tool in order to sign into on the Xbox by signing out of all accounts, pressing the guide button on your controller, and choosing Recover Gamertag.

Why is it now that in order for the gamesharing to work for me, I have to have both my gamertag and my gameshare partner/friend signed in? Thanks.