Why Can't I change my Profile Picture?

Discus and support Why Can't I change my Profile Picture? in XBoX on Consoles to solve the problem; Adjustments to custom picture uploads As people look to gaming for social connection, we’re seeing record numbers across Xbox Game Pass, Xbox Live,... Discussion in 'XBoX on Consoles' started by bowski477, May 17, 2020.

  1. bowski477
    bowski477 Guest

    Why Can't I change my Profile Picture?


    Adjustments to custom picture uploads

    As people look to gaming for social connection, we’re seeing record numbers across Xbox Game Pass, Xbox Live, and Mixer. To streamline moderation and ensure the best experience for our community,
    we’re making small adjustments. We've temporarily turned off the ability to upload custom gamerpics, club pics, and club backgrounds.

    This statement was taken from https://beta.support.xbox.com/help/account-profile/profile/change-gamerpic-on-xbox-one

    When custom gamer pics are turned back on that page will be updated. You are still able to change your profile pic to any of the default ones provided.

    :)
     
    bowski477, May 17, 2020
    #1
  2. Smwutches Win User

    Why Can't I change my Profile Picture?

  3. xDevilxGirlx421 Win User

    Profile Pictures

  4. UserQqp Win User

    I can't change my profile picture

    I read somewhere that someone changed their profile to a custom pic during the COVID-19 events. However I'm not certain about whether that was true.

    Cheers,

  5. Honda Man 04 Win User

    I can't change my profile picture

    There is a featured topic at the top of the forums which covers this so that individuals don't need to create posts regarding the issue. In case you missed it. https://answers.microsoft.com/en-us...-picture/e9c0abc7-237e-48c3-9988-ae0c8294236a

    You can change your profile pic as long as it is a default option in the profile pic list. You just can't create a custom profile pic because they need to be approved before the change takes place. While there is an increase in demand on other issues,
    they are disabling the custom gamer pic ability temporarily to handle those issues.
  6. FallenGhost5690 Win User

    I can't change my profile picture

    The changing of gamerpics is currently down due to the numbers of users now on since they can stay home, but the person who had been able to change their profile may have gotten to be able to change their profile before it was turned off.
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Why Can't I change my Profile Picture?

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